Concierge Operations Assistant

Boston, MA, USA|Onsite

Job Overview

Employment Type

Temporary

Internship

Part-time

Hourly

Compensation

Hourly

Range $20.50 - $22.00

Work Schedule

Flexible

Benefits

flexible schedule

Job Description

Highbridge Concierge Inc. is a specialized service company that offers concierge management solutions exclusively for premium residential properties situated in and around the metro Boston area. With a commitment to excellence, Highbridge Concierge Inc. ensures that every residential community it serves benefits from dedicated front desk support, seamless office operations, and efficient communication services that enhance the overall resident experience. The company has built a strong reputation for reliability, professionalism, and a personalized approach that caters specifically to the needs of upscale residential environments. By focusing on concierge management, the company not only supports the day-to-day administrative functions of its properties but also helps create an inviting and secure atmosphere that residents and visitors appreciate.

This summer, Highbridge Concierge Inc. is looking for a proactive and organized Concierge Assistant to join its dynamic team. This key role involves providing outstanding front desk support, managing office duties, and ensuring smooth communication within the residential community setting. The ideal candidate will have a friendly and energetic approach, coupled with meticulous attention to detail to help maintain a welcoming environment for residents, visitors, and staff members. Responsibilities include greeting residents and visitors professionally, managing multi-line phone systems, coordinating community events, and supporting various administrative tasks such as scheduling, data entry, filing, and proofreading.

The Concierge Assistant will also play an essential role in customer support by handling inquiries via phone or email and providing timely resolutions. Proficiency in Microsoft Office Suite and Google Workspace applications is expected, alongside strong organizational and multitasking skills to excel in this fast-paced environment. This position offers hourly pay ranging from $20.50 to $22.00 and is an excellent opportunity for individuals seeking flexible summer work within a reputable company dedicated to exceptional concierge service delivery. The role is based in person, requiring a flexible work schedule to match the dynamic needs of the residential properties served.

Job Requirements

High school diploma or equivalent
Previous experience in office or concierge support preferred
Proficiency in Microsoft Office and Google Workspace
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Customer service experience
Availability to work in person during summer
Flexible schedule

Job Qualifications

Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
Exceptional phone etiquette with experience managing multi-line phone systems and customer support calls
Office management experience including clerical tasks such as filing, data entry, proofreading, and calendar management
Demonstrated time management skills to prioritize tasks effectively and meet deadlines
Work schedule flexibility

Job Duties

Greet residents, visitors, and vendors with professionalism and warmth at the front desk
Manage multi-line phone systems, directing calls efficiently and courteously
Handle scheduling, calendar management, and appointment coordination for community events or services
Maintain accurate records through data entry, filing, and proofreading of documents
Support office management
Assist with customer support inquiries via phone or email, providing timely resolutions
Organize and manage files, correspondence, and other administrative paperwork