Concierge - On-Call

Revel Communities is a distinguished provider of senior living experiences, dedicated to offering residents an extraordinary quality of life within nurturing and vibrant communities. As a division of The Wolff Company, Revel Communities benefits from over seven decades of real estate expertise combined with exceptional knowledge in hospitality, consumer experience, and residential living. This unique foundation allows Revel Communities to support the well-being of its residents, foster genuine interpersonal connections, and celebrate their independence in a respectful and engaging environment. The company consistently challenges traditional methods with fresh ideas, aiming to innovate and meet high standards that transform the experience of those living in their communities as well as the careers of their team members. The primary mission is to enable residents to live happier, longer, and healthier lives while providing team members with fulfilling and enriching career opportunities. Revel Communities is also deeply committed to diversity, equity, and inclusion, proudly welcoming all qualified applicants and fostering a supportive and equitable workplace. Employment with Revel Communities is at-will, aligning with the company’s transparent and inclusive culture.

This role as a Concierge is a front-of-house position that significantly impacts the experience of residents and guests by being the welcoming face and point of contact. Scheduled on an as-needed basis, this position offers flexibility and the chance to be part of a highly supportive team where hospitality and organization are paramount. The Concierge acts with professionalism, warmth, and attentiveness, greeting residents and guests, managing phone inquiries, and efficiently handling various requests with care and courtesy. Responsibilities also include maintaining the organization of the lobby and front desk area, assisting with mail, deliveries, and supplies to ensure smooth operational flow. Additionally, the Concierge coordinates transportation logistics and supports community events, communications, and scheduling to contribute to a positive and seamless living environment. This role requires excellent multitasking skills, comfort with basic office technology, and a proactive approach to guest service. Employees in this position enjoy a competitive wage starting at $17.20 per hour, with an additional $1.00 premium for night of call (NOC) shifts, reflecting the value placed on their role in the community. Featuring a flexible schedule with varying evening, weekend, and overnight shifts, this role is suited for individuals who thrive in dynamic, resident-focused settings and who embrace hospitality as a core part of their professional identity. Revel Communities supports career growth and work-life balance with benefits like paid holidays, vacation and sick time (eligibility varies), medical, dental and vision insurance for full-time employees, on-demand pay, complimentary meals, and guest suite privileges. Overall, the Concierge is integral in setting a positive tone for the community, significantly influencing the quality of life for senior residents and enhancing the reputation of Revel Communities as a premier senior living provider.