Concierge - On Call

The Ridge at Westlake Village is a premier senior living community beautifully situated on a well-landscaped campus, managed by Oakmont Management Group, a recognized leader in the senior living industry. Oakmont Management Group operates a large portfolio of senior living communities under the Oakmont Senior Living and Ivy Living brands, serving thousands of seniors across California, Nevada, and Hawaii. At The Ridge at Westlake Village, residents enjoy exceptional quality, comfort, and care, supported by five-star services and amenities that promote a rewarding and independent lifestyle. The community fosters meaningful relationships among residents, families, and staff, driven by the values of authenticity, teamwork, compassion, commitment, and resilience. With locations throughout multiple states, Oakmont offers significant opportunities for career growth, relocation, and travel.

The Concierge role at The Ridge at Westlake Village is essential to maintaining the high standards of service and hospitality that the community is known for. Serving as the first point of contact, the Concierge creates a welcoming and supportive environment for residents, guests, and visitors, embodying the company’s commitment to exceptional customer service. This on-call position requires flexibility and the ability to manage a diverse set of responsibilities efficiently and professionally. The Concierge is responsible for greeting visitors, fulfilling residents' requests, arranging property tours, and providing clerical support, including handling a multi-line telephone system.

In this role, the Concierge constantly interacts with residents, their families, staff members, and service providers, requiring strong communication and interpersonal skills. They also play a critical part in safety by monitoring the Emergency Alert System and maintaining a secure environment for everyone on the premises. The ability to collaborate with team members across departments and promote a culture of teamwork and mutual respect is key to succeeding in this position. Prospective candidates can expect an engaging, fast-paced work environment that offers the opportunity to directly influence residents’ quality of life through attentive and diligent service.

The Ridge at Westlake Village offers a competitive pay range of $18 to $19 per hour for this Concierge position, with open interviews conducted every Tuesday and Thursday from 10:00 AM to 4:00 PM. Candidates have the chance to meet the team, explore job opportunities, and interview on the spot, facilitating a streamlined hiring process. This role not only provides a chance to work in a rewarding community setting but also comes with substantial employee benefits, including medical, dental, and vision coverage, paid time off, various bonus opportunities, and more. The company’s COVID-19 policies prioritize the health and safety of team members and residents, requiring vaccinations, screenings, and personal protective equipment compliance as needed.

Working at The Ridge at Westlake Village means becoming part of a passionate team dedicated to delivering excellence in senior living. From frontline service roles like the Concierge to management positions, Oakmont Management Group emphasizes training, support, and recognition to help employees thrive in their careers. If you have a passion for helping others and want to contribute to a vibrant community of residents and professionals, this Concierge position provides an ideal opportunity to make a meaningful impact while advancing your career in the senior living industry.