Concierge - On-Call

Revel Communities is a distinguished senior living company committed to providing residents with an extraordinary life experience. As part of The Wolff Company, which boasts over 70 years of real estate expertise, Revel Communities combines deep knowledge in hospitality, consumer experience, and residential living to foster well-being, promote genuine connections, and celebrate the independence of its residents. The company places a strong emphasis on innovation and challenges traditional approaches to senior living to deliver transformative and highly personalized experiences. Revel Communities strives to ensure that residents live happier, longer, and healthier lives while also cultivating a career environment that enriches and supports its team members. This is reflected in their commitment to high standards, community involvement, and inclusive workplace culture. Employment with Revel Communities is at-will, and the company is an equal opportunity employer that welcomes diversity in all its forms.

The Concierge role at Revel Communities is a pivotal front-of-house position that greatly impacts the resident and guest experience. This is an opportunity to be the warm, welcoming face that sets the tone for visitors and residents alike. The role involves managing daily interactions at the front desk, providing exceptional customer service through greeting residents and guests, handling phone communications, and managing various requests with professionalism and care. In addition, the Concierge will maintain organization in the lobby area, assist with postal services and deliveries, and support administrative tasks such as coordinating transportation logistics, event assistance, scheduling, and internal communications. This role requires someone who is friendly, organized, and proactive, comfortable multitasking while maintaining a polished demeanor. The position offers a dynamic work environment within a supportive team that values hospitality and organization.

The working schedule for the Concierge position is flexible and may include evenings, weekends, and overnight shifts depending on the organizational needs. The pay rate ranges from $17.00 to $18.50 per hour, reflecting the value placed on this important customer-facing role. Revel Communities supports its employees not only through competitive wages but also through a comprehensive benefits package that includes paid holidays, vacation and sick time, medical, dental and vision insurance for full-time employees, on-demand pay, complimentary meals, and guest suite privileges. The company is dedicated to supporting the professional development and well-being of its team members as well as offering a vibrant work atmosphere where hospitality excellence shines.