Concierge - On-Call

Revel Communities is a distinguished organization committed to enriching the lives of residents through exceptional living experiences at their senior living communities. As a subsidiary of The Wolff Company, Revel Communities benefits from over 70 years of real estate expertise combined with deep knowledge in hospitality, consumer experience, and residential living. This fusion of expertise ensures that their communities deliver a superior quality of life, fostering genuine connections among residents while promoting well-being, independence, and happiness. The company embraces innovation by challenging traditional approaches and maintaining high standards to create transformative experiences not only for residents but also for their team members. They are passionate about helping residents live happier, longer, and healthier lives while offering meaningful career opportunities that nurture personal and professional growth. Revel Communities is dedicated to diversity and inclusivity, providing equal employment opportunities and maintaining welcoming, equitable environments for all employees. Employment at Revel Communities is at-will, reflecting a flexible yet committed work culture.

The Concierge role at Revel Communities is a pivotal front-of-house position that significantly impacts both resident and guest experiences. As the face of the community, the Concierge sets the tone of hospitality, ensuring every interaction is warm, professional, and attentive. This position involves greeting residents and guests with genuine friendliness, managing telephonic communications efficiently, and responding promptly and courteously to various requests. Beyond greeting responsibilities, the Concierge helps maintain organization within the lobby and front desk areas, assists with mail handling, deliveries, and inventory of supplies, and plays a critical role in coordinating transportation logistics. Additionally, the Concierge supports community events, handles scheduling and communications, and multitasks seamlessly to enhance overall operations. This role requires someone who is proactive, organized, and comfortable using basic office technology in a dynamic environment. The nature of the job demands flexibility, as working shifts may vary to include evenings, weekends, and overnight hours. Joining Revel Communities means becoming part of a supportive team where hospitality and organizational skills are valued and flourish. Employees are offered a competitive total rewards package, including paid holidays, vacation and sick time, medical, dental, and vision insurance for full-time staff, on-demand pay, complimentary meals, and guest suite privileges. This comprehensive support fosters a workplace culture where employees can thrive and contribute to the meaningful mission of enriching senior living.