Concierge On-Call

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $20.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training and growth opportunities
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a distinguished company that manages a wide-reaching network of senior living communities across 11 states nationwide. As a recognized leader in senior housing, Cogir is committed to fostering growth while ensuring the delivery of exceptional care and support for its residents. The company promotes a collaborative and growth-driven work atmosphere that values human focus, creativity, and excellence. These core values inspire the team to enhance and sustain high standards in all operational areas, making Cogir an outstanding place for both residents and employees. Working with Cogir Senior Living means joining an organization dedicated to enriching the lives of seniors through compassionate support and top-tier services, while also providing meaningful career growth opportunities for its workforce.

The Concierge role at Cogir Senior Living plays a pivotal role within the community as the initial point of contact for residents, families, visitors, and guests. This position demands an individual who is welcoming, helpful, and dedicated to creating a warm and supportive environment. The Concierge is responsible for front desk operations and is essential in fostering a positive atmosphere by addressing inquiries, coordinating resident services, and maintaining efficient administrative and operational tasks. Competitive wages, access to employee benefits including health, dental, vision, and life insurance, paid vacation and sick leave, 401K with company match, and additional perks such as free meals and an employee assistance program are part of the employment package. The position offers a unique opportunity for candidates who are enthusiastic about providing excellent customer service in a vibrant senior living community and wish to build a fulfilling career in this growing industry.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of customer service or front desk experience
  • Working knowledge of Word Excel and Outlook
  • Strong communication skills
  • Patience and willingness to assist residents and visitors
  • Ability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality
  • Adherence to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
  • Working knowledge of various computer systems including Word Excel and Outlook
  • Patience and willingness to assist our residents visitors and team members
  • Friendly assertive professional outgoing multitasked and organized
  • Excellent communication skills
  • Availability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone directing calls and inquiries as needed
  • Greet all families residents guests and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation activities or appointments
  • Support management with administrative tasks such as data entry scheduling or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Entry Level (1-2 years)


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