Concierge- On Call

Oakmont of Riverpark is a premier senior living community located on a beautifully landscaped campus, managed by Oakmont Management Group. Oakmont Management Group (OMG) is a recognized leader in the senior living industry, managing a vast portfolio of communities under the Oakmont Senior Living and Ivy Living brands. With communities spanning California, Hawaii, Colorado, and Nevada, OMG serves thousands of seniors, promoting quality of life through exceptional service and care. The company emphasizes a winning culture rooted in values such as authenticity, teamwork, compassion, commitment, and resilience. These values are reflected in every team member’s dedication to delivering meaningful lifestyles and fostering strong relationships among residents, families, and staff. The communities are known for providing five-star services and amenities designed to support continuing independence while ensuring comfort and security. Oakmont of Riverpark offers significant opportunities for career growth, relocation, and travel within the expansive network of communities. Eligible team members enjoy comprehensive benefits that encompass medical, dental, and vision coverage; paid vacation, personal days, sick leave, and holidays; complimentary meals; bonus programs; company-paid life insurance; discounts; 401(k) savings plans with company match; recognition programs; student loan refinancing; pet insurance; employee assistance; and emergency financial assistance.

The Concierge role at Oakmont of Riverpark is a vital position responsible for ensuring an exceptional experience for residents, visitors, and staff alike. This role operates primarily in an on-call capacity and offers a pay range of $17.00 to $18.00 per hour. The Concierge serves as the welcoming face of the community, providing frontline support such as greeting visitors warmly, responding promptly to resident requests, arranging property tours, and managing multi-line telephone communications. In addition, the Concierge provides essential clerical support to the administrative team, contributing to the smooth daily operation of the senior living community. This individual is instrumental in enhancing the overall resident and guest experience by delivering courteous, professional, and efficient service at all times. Responsibilities also include monitoring the Emergency Alert System and responding immediately to calls, managing the business center, processing mail, and promoting a safe and secure environment in adherence with established safety standards. The position requires collaboration with various departments to foster a cooperative and positive work environment. Candidates for this role must be at least 18 years old, hold a high school diploma or equivalent, and preferably have two years of experience in hospitality or senior living settings. Exceptional customer service skills and proficiency with computers, especially Microsoft Office applications, are essential. Effective communication skills for interacting with residents, families, healthcare professionals, and staff are critical. Safety is paramount; therefore, passing a criminal background check and health screenings, including physical and tuberculosis tests, is required. Additionally, team members must comply with health protocols such as vaccination, screening, and use of personal protective equipment to ensure the wellbeing of the community. Joining Oakmont of Riverpark as a Concierge means becoming part of a team dedicated to enhancing seniors’ lives through compassionate care and unparalleled service, all within a flourishing and supportive community environment. This role offers meaningful work with opportunities for professional development and the satisfaction that comes from making a difference every day.