
Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee training and development
Uniform allowance
Employee Referral Program
Job Description
Guardian Service Industries is a fourth-generation family-owned business established in 1918, dedicated to providing a comprehensive suite of facility management services. Over the past century, the company has expanded to become a trusted provider of janitorial, security, pest control, and engineering & operations staffing solutions. Serving a diverse client base that includes commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets, Guardian Service Industries operates primarily along the East Coast and throughout New England. Its longstanding history and commitment to quality have made it a reliable partner for over 1,000 clients, ensuring the smooth and secure operation of their facilities.
The Concierge role is integral to the daily success and safety of the facilities Guardian manages. This position operates primarily during afternoon and overnight shifts, with weekend availability being a requirement. As a concierge, you will serve as the face of the building to residents, guests, and vendors, providing positive interactions and assisting with day-to-day requests. Your responsibilities include managing communications with building management and other staff to facilitate smooth daily operations. You will be entrusted with critical tasks such as logging and tracking keys used by residents and for move-ins or move-outs, maintaining the safety and security of the building through monitoring security cameras, responding promptly and efficiently to emergencies, and escalating issues when necessary.
The concierge is also responsible for handling package and vendor deliveries, ensuring accurate logging and distribution, and maintaining thorough shift logs to provide seamless communication between shifts. These detailed logs support operational continuity and help maintain high service standards. Additional duties may vary depending on the specific building and location, requiring adaptability and attention to detail. Upon employment, candidates must undergo and successfully pass a background check, reflecting the company’s commitment to security and integrity.
Guardian Service Industries proudly upholds principles of equal opportunity, offering all qualified applicants consideration without discrimination based on race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, veteran status, disability status, or any other legally protected characteristic. The company fosters a culture of integrity, excellence, and diversity, and participates in E-Verify to ensure employment eligibility. If you are seeking a role that combines interpersonal engagement with responsibility for facility security and operations, the Concierge position at Guardian Service Industries offers a rewarding career path within a well-established and reputable company.
The Concierge role is integral to the daily success and safety of the facilities Guardian manages. This position operates primarily during afternoon and overnight shifts, with weekend availability being a requirement. As a concierge, you will serve as the face of the building to residents, guests, and vendors, providing positive interactions and assisting with day-to-day requests. Your responsibilities include managing communications with building management and other staff to facilitate smooth daily operations. You will be entrusted with critical tasks such as logging and tracking keys used by residents and for move-ins or move-outs, maintaining the safety and security of the building through monitoring security cameras, responding promptly and efficiently to emergencies, and escalating issues when necessary.
The concierge is also responsible for handling package and vendor deliveries, ensuring accurate logging and distribution, and maintaining thorough shift logs to provide seamless communication between shifts. These detailed logs support operational continuity and help maintain high service standards. Additional duties may vary depending on the specific building and location, requiring adaptability and attention to detail. Upon employment, candidates must undergo and successfully pass a background check, reflecting the company’s commitment to security and integrity.
Guardian Service Industries proudly upholds principles of equal opportunity, offering all qualified applicants consideration without discrimination based on race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, veteran status, disability status, or any other legally protected characteristic. The company fosters a culture of integrity, excellence, and diversity, and participates in E-Verify to ensure employment eligibility. If you are seeking a role that combines interpersonal engagement with responsibility for facility security and operations, the Concierge position at Guardian Service Industries offers a rewarding career path within a well-established and reputable company.
Job Requirements
- SORA certification required
- Availability to work weekends
- Availability to work afternoon and overnight shifts
- Successful background check upon hiring
- Ability to work in a fast-paced environment
- Strong attention to detail
- Good interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or security preferred
- Strong communication skills
- Ability to handle emergency situations calmly
- Basic computer literacy
- Ability to work afternoons, overnight, and weekends
Job Duties
- Positively interact with residents, guests, and vendors
- Assist with day-to-day requests and resolving complaints
- Communicate with building management and other staff
- Log and keep track of concierge and building keys
- Maintain safety and security by monitoring cameras and responding to emergencies
- Handle package deliveries logging and distribution
- Maintain accurate and complete shift logs for communication
Job Location
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