Concierge NE

Tucson, AZ, USA|

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $16.00

Work Schedule

Fixed Shifts

Benefits

PTO

Holiday pay

Daily Pay

Health Insurance

Dental Insurance

401k with employer match

Life insurance

short term disability

long term disability

Referral bonuses

Tuition Reimbursement

Employee assistance program

Job Description

Inspirations of River Centre is a dedicated senior living community committed to enriching the lives of its residents through compassionate care and unwavering support. This establishment provides a warm, family-like atmosphere where the well-being and happiness of residents are prioritized above all. As part of Grace Management, Inc., a company that embraces inclusivity and equal opportunity, Inspirations of River Centre aims to create exceptional living experiences by fostering connections, encouraging independence, and supporting every individual’s unique needs. The community prides itself on a proactive approach to care, engaging residents in enriching activities, and maintaining a welcoming environment that feels like home.

We are currently seeking a part-time Concierge Specialist to join our team. This position offers a competitive pay rate of $16.00 per hour and requires availability Monday through Thursday from 2:00 pm to 7:00 pm. The Concierge plays a vital role in supporting the daily operations and overall experience of residents and guests. This role entails clerical duties such as organizing resident files, answering telephones promptly, greeting visitors, and assisting residents with various requests. The Concierge is also responsible for coordinating services including scheduling appointments and helping residents connect with healthcare providers through the Wellness Director. This role is partly administrative, requiring proficiency with computers and office software, as well as interpersonal skills for effective communication.

The ideal candidate for this position values professionalism and customer service and enjoys working in a community-oriented environment. They must display a neat appearance and adhere to dress codes and hygiene standards. This role also requires physical ability to perform tasks such as standing, bending, walking, lifting up to 40 pounds, and maintaining alertness to ensure resident safety. The Concierge Specialist contributes significantly to the smooth running of the community by maintaining a professional lobby appearance, managing mailboxes, coordinating with maintenance and housekeeping, and supporting recruitment efforts. Additional responsibilities include inventory management and adherence to safety policies.

Inspirations of River Centre offers full-time benefits, although this particular role is part-time. Full-time employees can take advantage of paid time off, daily pay options, health and dental insurance, 401K with employer match, life insurance, short and long-term disability coverage, referral bonuses, tuition reimbursement, and employee assistance programs. The hiring process involves drug testing and background checks to ensure the safety and security of all community members.

Joining Inspirations of River Centre means becoming part of a team dedicated to making a positive impact every day in the lives of seniors. If you have a passion for helping others, excellent communication skills, and the willingness to maintain professional standards while providing high-quality service, this role offers an opportunity to grow both personally and professionally within a rewarding and supportive environment.

Job Requirements

Valid ID Driver’s License and Social Security Card or Birth Certificate or Passport
valid Fingerprint Clearance Card
willing to obtain valid CPR First Aid must be completed in person
willing to obtain valid Food Handler’s Card
be free of communicable disease
physical ability including bending standing lifting stooping sitting walking stretching and ability to lift carry up to 40 pounds

Job Qualifications

High school diploma or GED at a minimum
experience in general office procedures computers including Windows Word Excel Office Outlook Internet based programs emailing scanning and general office equipment
professional and neat appearance and presentation adherence to dress code and good personal hygiene
one year of office or hospitality experience preferred
good grammatical and writing skills proficient with email process and etiquette
ability to read write and speak English
excellent customer service and interpersonal skills to work with various levels of people associates and residents
completion of drug testing and criminal record background check upon hire and upon request of supervisor
adherence to and ability to carry out all policies and procedures
maintain confidentiality of verbal and written information pertaining to residents facility operations and personnel

Job Duties

Answer incoming telephone calls promptly taking complete and accurate messages routing calls including locating residents when necessary
receive visitors having them sign registers and routing them as appropriate
provide information and assistance to residents coming and going activities and signing out when they leave the community
assist the Wellness Director as needed with residents doctors appointments including scheduling appointments recording all appointments notifying the driver of the scheduled appointments and seeing that the resident gets there on time
maintain resident mailboxes including an up to date listing assignment for new residents names on boxes and returning mail to post office for move outs receive and distribute mail as needed
maintain the professional and organized appearance of the lobby and reception area including making certain any adjacent equipment workroom and supply closets are neat and locked
provide administrative support including typing filing preparation of reports copying scheduling appointments and calling vendors as requested by supervisor
schedule work orders received from the residents and coordinate with Maintenance Housekeeping
assist with recruitment activities by placing ads screening applicants checking references scheduling physicals and scheduling interview appointments as requested by supervisor
maintain inventories of supplies assist in ordering supplies approved by the supervisor
resolve immediately or report to supervisor any unsafe conditions including building hazards unsafe work practices or threats to resident safety
perform other related duties as assigned by supervisor