GUARDIAN SECURITY SERVICES logo

Concierge Mon - Fri 3-11pm Full Time - VA-004

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.50
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

competitive pay
flexible schedule
Professional work environment
Opportunity for growth
Paid training
supportive management
Equal opportunity employer

Job Description

Guardian Security Services is a reputable company specializing in providing comprehensive security and concierge services to luxury residential communities. Located in Arlington, VA 22201 area, the company prides itself on maintaining a high standard of professionalism and excellence in the residential hospitality field. Guardian Security Services has built a strong reputation for delivering exceptional member services, ensuring the safety, security, and satisfaction of residents in upscale communities. They emphasize a people-centered approach that includes effective communication, personalized service, and a commitment to creating a welcoming and secure environment for residents and visitors alike.

Guardian Security Services is currently seeking an experienced and qualified Concierge to join their team in Arlington, VA. This is a fantastic opportunity for a dynamic and motivated individual who thrives in a fast-paced residential hospitality environment. The role involves serving as the first point of contact for residents, visitors, and service personnel, ensuring smooth front desk operations, and maintaining professional relationships with community members. The position offers a competitive pay rate of $18.50 per hour and operates on a Monday through Friday schedule from 3:00 PM to 11:00 PM.

The ideal candidate is someone who is outgoing, high-energy, and driven, with a sincere interest in problem-solving and hospitality excellence. Professionalism and a customer-focused attitude are essential to success in this role. The Concierge will be responsible for managing a variety of administrative and customer service tasks, including maintaining logs, submitting reports, producing signage, and providing detailed information about the local area, including tourist attractions, restaurants, and transportation services. This role requires strong computer literacy and familiarity with property management software such as BuildingLink, Yardi, Rent Cafe, and Entrata, which are preferred but not mandatory.

In addition to technical skills, Guardian Security Services places a high emphasis on interpersonal communication. The Concierge must be able to interact effectively with people from all levels—residents, management, visitors, and service providers alike. Problem-solving skills, attention to detail, punctuality, and a neat and professional appearance are also critical components of the job. Candidates are expected to demonstrate flexibility and open availability since schedules may include weekend shifts and require adaptability to provide around-the-clock coverage as needed.

The role demands an individual who can juggle multiple responsibilities efficiently while maintaining a calm and courteous demeanor, contributing positively to the luxury community atmosphere. Guardian Security Services also requires candidates to successfully complete a background investigation and reference check upon hire, reaffirming their commitment to safety and integrity.

With a focus on diversity, inclusion, and equitable employment practices, Guardian Security Services ensures equal opportunity for all qualified applicants without discrimination. This role is ideal for those passionate about residential hospitality and looking to grow their careers in a supportive and professional environment. The company fosters a culture of integrity, excellence, and respect, providing the foundation for a rewarding work experience as a luxury community Concierge.

Job Requirements

  • High school diploma or equivalent
  • prior residential concierge experience
  • experience working with 250 plus units desirable
  • experience with Building Link, Yardi, Rent Cafe, Entrata preferred
  • effective written and oral communication and interpersonal skills
  • computer literacy
  • neat and professional appearance
  • ability to provide excellent customer service
  • detail oriented
  • strong communication skills
  • knowledge of local area, tourist attractions, restaurants, transportation services
  • flexible and open availability including weekends
  • strong planning, organizational, and time management skills
  • ability to maintain exceptional attendance and punctuality standards
  • successful completion of background investigation and reference check

Job Qualifications

  • High school diploma or equivalent
  • prior residential concierge experience
  • experience with Building Link, Yardi, Rent Cafe, Entrata preferred
  • effective written and oral communication skills
  • interpersonal skills
  • computer literacy
  • knowledge of local area
  • strong planning and organizational skills

Job Duties

  • Provide excellent member service
  • maintain strong professional relationships
  • run the front desk efficiently
  • submit reports and maintain logs
  • produce signage
  • provide information about local area attractions and services
  • handle multiple functions simultaneously

Job Criteria

Experience

Mid Level (3-7 years)


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