Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living is a premier senior living management company headquartered in Scottsdale, Arizona, with communities across 11 states nationwide. Committed to providing exceptional care and compassionate service to seniors, Cogir Senior Living has established itself as a trusted leader in the senior housing industry. The company prides itself on fostering an environment that nurtures both residents and team members, emphasizing core values such as human focus, creativity, and excellence. These values drive the company’s mission of improving the quality of life of its residents through top-notch service and innovative approaches to senior living. The company supports its employees with growth opportunities, competitive wages, and comprehensive benefits, making it a desirable and supportive place to build a career in senior living.
The Concierge role at Cogir Senior Living plays a pivotal role within the community by serving as the initial point of contact for residents, families, visitors, and guests. This position is integral to creating a warm and welcoming atmosphere at the community's front desk and ensuring that all visitors feel valued and supported from the moment they arrive. The Concierge offers outstanding customer service by addressing inquiries, directing calls, coordinating resident services, and assisting with a wide range of administrative tasks. Their attention to detail and dedication to resident satisfaction contribute significantly to maintaining smooth operations and enhancing the overall resident experience. Working in this role requires excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in a dynamic environment. The Concierge also maintains visitor logs, monitors community access, and helps schedule transportation and activities for residents, reinforcing the supportive nature of the community. This opportunity offers a fulfilling career path for individuals passionate about helping seniors while being part of a collaborative and forward-thinking team. The role requires availability to work flexible shifts, including weekends and holidays, and offers an inclusive benefits package, early paycheck access, and opportunities for personal and professional growth.
The Concierge role at Cogir Senior Living plays a pivotal role within the community by serving as the initial point of contact for residents, families, visitors, and guests. This position is integral to creating a warm and welcoming atmosphere at the community's front desk and ensuring that all visitors feel valued and supported from the moment they arrive. The Concierge offers outstanding customer service by addressing inquiries, directing calls, coordinating resident services, and assisting with a wide range of administrative tasks. Their attention to detail and dedication to resident satisfaction contribute significantly to maintaining smooth operations and enhancing the overall resident experience. Working in this role requires excellent communication skills, a friendly demeanor, and the ability to multitask efficiently in a dynamic environment. The Concierge also maintains visitor logs, monitors community access, and helps schedule transportation and activities for residents, reinforcing the supportive nature of the community. This opportunity offers a fulfilling career path for individuals passionate about helping seniors while being part of a collaborative and forward-thinking team. The role requires availability to work flexible shifts, including weekends and holidays, and offers an inclusive benefits package, early paycheck access, and opportunities for personal and professional growth.
Job Requirements
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Qualifications
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone, directing calls and inquiries as needed
- Greet all families, residents, guests, and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation, activities, or appointments
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work
- Order office supplies
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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