Concierge - McKenzie

Greystar is a leading and fully integrated global real estate platform specializing in property management, investment management, development, and construction services primarily focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, the company operates on an international scale, managing and operating over $300 billion of real estate assets across more than 265 markets worldwide. With offices spanning North America, Europe, South America, and the Asia-Pacific region, Greystar is recognized as the largest operator of apartments in the United States and manages over one million units and beds globally. The company’s assets under management total nearly $79 billion, including a substantial portfolio of development assets and regulatory assets under management. Founded in 1993 by Bob Faith, Greystar is committed to delivering world-class services in the rental residential real estate industry, consistently upholding excellence and innovation in managing residential communities. To learn more, visit www.greystar.com.

The role available is for an experienced Concierge within Greystar’s McKenzie community. This position is ideal for individuals dedicated to excellent customer service who enjoy engaging with residents and visitors and are committed to exceeding expectations. The Concierge plays a vital role in enhancing resident satisfaction by organizing, coordinating, and implementing various resident services and programs and by serving as a hub of information related to the local market and community resources. This position operates across flexible scheduling shifts that include 10:00 AM to 7:00 PM and 3:30 PM to 11:30 PM shifts to meet the needs of residents effectively.

As a Concierge, the successful candidate will be part of a dynamic team where collaboration and providing superior customer experiences are paramount. Responsibilities include greeting prospects and residents warmly, answering and routing phone calls efficiently, managing guest suite scheduling, and ensuring the clubhouse amenities are pristine ahead of daily operations. In addition, the Concierge maintains crucial information about local amenities such as restaurants, shops, and delivery services to assist residents comprehensively.

This role also requires maintaining strong relationships with various concierge vendors to facilitate services like equipment rentals, dry cleaning, and more. The Concierge is instrumental in managing all package deliveries and ensuring residents are promptly notified. This position demands a professional demeanor, excellent communication skills, strong organizational abilities, and a genuine desire to serve a diverse group of people.

Greystar prides itself on fostering a culture of genuine relationships and shared values, promoting diversity and inclusion, and supporting the continuous development of its workforce. The company offers thorough training and development opportunities to encourage long-term career growth. Employment with Greystar includes competitive compensation ranging from $23.00 to $27.00 per hour, bonuses based on performance, housing discounts, a cell phone allowance, and a comprehensive benefits package including medical, dental, vision, disability, and life insurance, paid time off, parental leave, and more. This rewarding role is suited for individuals who seek more than just a job and desire to be part of a forward-thinking organization committed to excellence and community engagement.