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Green Bay Packers, Inc. logo

Concierge Marketing Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays

Job Description

Green Bay Packers is a professional American football franchise based in Green Bay, Wisconsin. Established in 1919, it is one of the most historic and successful teams in the National Football League (NFL). The franchise is not only renowned for its on-field achievements and community engagement but also for its affiliation with various ventures including the Packers Athletic Club (PAC), which serves as a premier health and wellness facility promoting fitness and a healthy lifestyle within the community. The Packers Athletic Club offers a comprehensive suite of amenities and programs targeted at enhancing the fitness experience for members of all... Show More

Job Requirements

  • Bachelor's degree in marketing or related discipline
  • minimum 2 years of marketing experience
  • CPR/AED certification
  • excellent customer service skills
  • strong communication skills
  • proficiency in Microsoft Excel and Word
  • experience with social media and web development
  • ability to work weekends and holidays
  • ability to handle conflict professionally
  • capability to analyze data for decision-making
  • effective marketing strategy development skills

Job Qualifications

  • Bachelor's degree in marketing or related discipline
  • 2+ years of marketing experience including event coordination, program planning, and sales
  • CPR/AED certification
  • excellent customer service and promotional skills
  • strong communication skills
  • ability to collect and analyze data for decision-making
  • ability to develop marketing plans and social media campaigns
  • conflict resolution skills
  • proficiency with Microsoft Excel, Word, social media platforms, web development, and other software
  • ability to work varied schedules including weekends and holidays

Job Duties

  • Create and develop the overall marketing strategy to drive membership growth, ancillary differentiation, and brand awareness
  • execute social media campaigns and content for all Packers Athletic Club social channels
  • update website and mobile app content to reflect daily programs and happenings
  • lead planning and execution of promotional swag releases to ensure member engagement and sales goals
  • design and execute email campaigns for member communications
  • maintain strong brand identity across internal and external marketing materials
  • plan and execute PAC events to drive membership growth and retention
  • assist front desk with welcoming members and guests
  • support membership sales process and provide informative introductions to PAC
  • build and maintain strong connections with members to enhance experience and retention
  • assist members in account inquiries including upgrades, downgrades, freezes, and cancellations
  • process membership paperwork and contracts
  • respond to app-related member inquiries
  • coordinate marketing and communications to attract new members
  • ensure all marketing complies with licensing and regulations
  • identify key community stakeholders for growth and brand collaboration
  • answer inquiries via email, reviews, and social media
  • organize invoices and manage budget allocations
  • establish yourself as an integral team member
  • perform other duties as assigned by General Manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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