Concierge Lounge Attendant

St. Louis, MO, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Exact $19.67

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

Job Description

Marriott St. Louis Grand is a distinguished hotel located in the heart of Saint Louis, Missouri, committed to delivering exceptional hospitality experiences to its guests. As part of Marriott International, one of the world's leading hospitality companies, the hotel prides itself on maintaining high standards of service while embracing a diverse and inclusive workforce. Marriott International is known globally for its dedication to quality, innovation, and guest satisfaction, making it a respected name in the hotel and lodging industry. This establishment offers a luxurious environment and is strategically positioned to cater to business travelers, tourists, and event attendees, all seeking comfort coupled with top-tier service.

The part-time Food and Beverage team member position at Marriott St. Louis Grand represents a vital role within the hotel's hospitality framework. This non-management role involves supporting the bar and dining operations, ensuring that all areas are well-organized, clean, and fully stocked to provide a seamless guest experience. The hourly pay rate for this position is $19.67, reflecting the company’s commitment to offering competitive wages to its team members. The role requires employees to open and close workstations, maintain cleanliness according to established guidelines, and support supervisory staff through communication and compliance with all safety policies. Part of the role includes handling physical tasks such as lifting and moving items up to 50 pounds, standing or walking for extended periods, and engaging with guests and colleagues professionally.

Moreover, the ideal candidate will have a customer service background and will work collaboratively to meet common team goals. The role expects employees to uphold Marriott's values by maintaining a professional appearance, respecting company confidentiality, and actively contributing to a respectful and dignified work environment. The Food and Beverage team member supports the promise of Marriott Hotels to provide a wonderful hotel experience by ensuring the bar and surrounding areas are ready and welcoming for every guest. Emphasizing the importance of teamwork, safety, and guest satisfaction, this position plays an essential part in carrying forward the legacy of Marriott's renowned hospitality.

At Marriott International, diversity is celebrated, and equal opportunity is a priority. JW Marriott, part of the luxury portfolio of Marriott International, shares these principles by providing employees with a supportive workplace environment that fosters growth, innovation, and genuine connections. Working at JW Marriott means being part of a global community with access to training, development, and career advancement opportunities in an environment that values holistic well-being. Employees are empowered to bring their authentic selves to work and contribute to the culture of excellence that distinguishes Marriott hotels worldwide. The part-time Food and Beverage role at Marriott St. Louis Grand offers a unique chance to join this dynamic team and grow professionally while delivering memorable guest experiences in a prestigious setting.

Job Requirements

high school diploma or equivalent
no previous related work experience required
no supervisory experience required
ability to lift and move objects up to 50 pounds
ability to stand, sit, or walk for prolonged periods
basic reading and information verification skills
ability to follow safety and company procedures
professional appearance and behavior
willingness to work part time
commitment to teamwork
strong communication skills

Job Qualifications

high school diploma or equivalent
customer service background preferred
ability to communicate clearly and professionally
ability to follow safety and company policies
ability to work collaboratively in a team environment
good physical stamina and motor skills required
no supervisory experience required
no previous related experience required
no licenses or certifications needed

Job Duties

perform opening and closing duties including organizing supplies and equipment
clean all tools and work areas
lock doors at the end of shifts
confirm with captain or supervisor before leaving
organize, stock, and maintain work areas
supply ice, glassware, and paper provisions
remove dirty items from bar surfaces and tables
maintain cleanliness and good condition of bar areas, furniture, tables, and instruments according to guidelines
comply with company safety policies and procedures
report maintenance issues, safety hazards, accidents or injuries
complete safety training and certifications
ensure uniform and personal appearance are neat and professional
maintain confidentiality of company information and protect company assets
support coworkers with dignity and respect
assist team to achieve common goals
meet quality assurance standards
move, lift, transport, push, pull objects up to 50 pounds without assistance
stand, sit or walk for extended periods
read and verify information in various formats
manipulate objects requiring fine motor skills and good hand-eye coordination
perform physical activities like reaching, bending, twisting, climbing stairs or ramps
greet and acknowledge all guests professionally
use clear and professional language when speaking and answering phone calls
carry out other reasonable work tasks as assigned