Job Overview
Compensation
Type:
Hourly
Rate:
Range $24.00 - $31.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Flexible Schedule
Professional development opportunities
Job Description
Harris Health System is a prominent public healthcare safety-net provider established in 1966, dedicated to serving the residents of Harris County, Texas. As a cornerstone institution in the community, Harris Health plays a vital role in championing better health for all, with a particular focus on low-income, uninsured, and underinsured patients. The system offers a wide spectrum of services including acute and primary care, wellness programs, disease management, and population health services. Its commitment to excellence is demonstrated through its flagship facilities, Ben Taub Hospital, a Level 1 Trauma Center, and Lyndon B. Johnson Hospital, a Level 3 Trauma Center.... Show More
Job Requirements
- bachelor's degree or equivalent customer service experience
- two years customer service, healthcare, or hospitality experience
- bilingual english/spanish preferred
- above average verbal communication skills
- exceptional public speaking abilities
- writing and composing correspondence skills
- proficiency with PC, multi-line phones, fax and basic office equipment
- healthcare experience preferred
- great customer service skills
Job Qualifications
- bachelor's degree or equivalent customer service experience
- two years customer service, healthcare, or hospitality experience
- bilingual skills preferred
- strong verbal communication skills
- proficiency in PC, MS Word, MS Excel
- ability to train and mentor volunteers
- excellent writing and composing skills
Job Duties
- assist patients and visitors with wayfinding and facility directions
- provide patient information
- assist with internal and external transportation needs
- troubleshoot questions, concerns, or issues
- train and mentor assigned volunteers
- maintain desk resources and departmental manuals
- perform other duties as assigned
Job Location
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