Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
On-site fitness gym
Discounts on housing and home appliances
Paid Time Off
Job Description
Edgewood Properties, established in 1992, has grown into a prominent real estate development and property management company headquartered in New Jersey. With a strong focus on growth and development, Edgewood Properties manages a portfolio exceeding 6,000 apartment units, with plans to double this number in the near future and surpass 12,000 units within five years. Known for its emphasis on maintaining ownership of developments rather than selling them, the company fosters a culture committed to long-term community building and exceptional resident experiences. Edgewood Properties values innovation and quality, positioning itself as a leader in the multifamily housing industry nationwide.
The company is currently seeking a dedicated full-time Concierge to join their team at Kensington Place, a luxury property located in East Brunswick, New Jersey. This role is key to the day-to-day success of the leasing and management office. The Concierge serves as the cornerstone of resident interaction, acting as the first point of contact for residents, prospective residents, and visitors. This position requires an individual who is highly customer service-oriented and motivated to create a welcoming and seamless living environment. The Concierge will have responsibilities that range from resident and guest services to event coordination, package management, social media engagement, and office operations.
Working flexible shifts including evenings and weekends, the Concierge will provide frontline support by warmly greeting guests, managing the package room, preparing leasing materials, and assisting with inquiries and appointment scheduling. The role requires excellent organizational and multitasking skills, as well as proficiency in social media platforms to promote the community lifestyle effectively. The ideal candidate will have a background in property management or customer service and will be comfortable handling a variety of administrative and operational duties.
Edgewood Properties offers a comprehensive benefits package including medical, dental, vision insurance, life insurance, and a 401(k) plan with company match. Additional perks include access to an on-site fitness gym, housing and appliance discounts, and a collaborative corporate team environment that promotes professional growth and advancement. This is an excellent opportunity for a skilled Concierge to join a rapidly growing company dedicated to quality, community, and outstanding resident engagement.
The company is currently seeking a dedicated full-time Concierge to join their team at Kensington Place, a luxury property located in East Brunswick, New Jersey. This role is key to the day-to-day success of the leasing and management office. The Concierge serves as the cornerstone of resident interaction, acting as the first point of contact for residents, prospective residents, and visitors. This position requires an individual who is highly customer service-oriented and motivated to create a welcoming and seamless living environment. The Concierge will have responsibilities that range from resident and guest services to event coordination, package management, social media engagement, and office operations.
Working flexible shifts including evenings and weekends, the Concierge will provide frontline support by warmly greeting guests, managing the package room, preparing leasing materials, and assisting with inquiries and appointment scheduling. The role requires excellent organizational and multitasking skills, as well as proficiency in social media platforms to promote the community lifestyle effectively. The ideal candidate will have a background in property management or customer service and will be comfortable handling a variety of administrative and operational duties.
Edgewood Properties offers a comprehensive benefits package including medical, dental, vision insurance, life insurance, and a 401(k) plan with company match. Additional perks include access to an on-site fitness gym, housing and appliance discounts, and a collaborative corporate team environment that promotes professional growth and advancement. This is an excellent opportunity for a skilled Concierge to join a rapidly growing company dedicated to quality, community, and outstanding resident engagement.
Job Requirements
- High school diploma or equivalent
- Previous experience in property management or customer service preferred
- Ability to work flexible shifts including weekends and evenings
- Strong interpersonal and communication skills
- Basic computer proficiency including MS Office
- Ability to multitask and manage time efficiently
- Familiarity with social media platforms
- Knowledge of lease management and maintenance coordination basics is a plus
Job Qualifications
- Strong communication and organizational skills
- Ability to multitask and manage time effectively
- Experience in property management or customer service is preferred
- Familiarity with social media platforms
- Basic understanding of maintenance coordination and lease management
- Basic MS Office knowledge
Job Duties
- Oversee the front desk, warmly greeting residents, guests, vendors, and contractors
- Provide community and amenity information, assist residents with key/gate card requests, and facilitate inquiries
- Offer refreshments to guests waiting to meet with a leasing consultant
- Assist with service requests by entering them into the system or guiding residents on self-submission
- Develop in-depth knowledge of the community to provide recommendations for local dining and entertainment options
- Engage with residents and prospective residents to enhance customer experience and resident retention
- Support the Senior Concierge, Resident Specialist, and Leasing Team in planning and executing resident events such as parties, movie nights, and special celebrations
- Arrange small gestures for resident milestones, including birthdays, engagements, weddings, and losses
- Manage the package room, ensuring accurate acceptance, resident notifications, and proper distribution
- Maintain office cleanliness, restock coffee bars, and monitor office supplies
- Prepare leasing materials such as brochures and floor plans for prospective residents
- Ensure model and vacant units are clean and ready for tours
- Handle opening and closing procedures for the leasing office, ensuring readiness each day
- Route calls efficiently, schedule tours and appointments, and assist with general inquiries
- Provide administrative support to the Property Manager as needed
- Oversee the weekly Sunday breakfast, including shopping, setup, and cleanup
- Regularly update the community's social media platforms with high-quality content showcasing the community lifestyle and promoting available units
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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