Concierge (IL) Part Time

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.50 - $18.50

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive wage

Excellent Benefits Package

Opportunities for advancement

Positive work environment

supportive team culture

Job Description

QSL Management is a fast-growing senior living company dedicated to providing seniors with luxurious and comfortable resort-style homes. With a mission focused on promoting wellness, security, longevity, family, joy, and self-worth, QSL Management has established itself as a leader in the senior living industry. The company places a strong emphasis on fostering an environment where both residents and team members can grow and thrive. As a result, they promote a culture based on their core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy.

The company is committed to offering competitive wages and an excellent benefits package,... Show More

Job Requirements

Must have a caring heart, willing to serve others
High school diploma or GED
Two years general office experience including reception experience
Experience working with the older adult population preferred
Professional and polished with proper grammar skills and pleasant voice tone
Excellent interpersonal, organizational, time management and oral/written skills
Ability to work in team environment
Must be attentive to details, able to multi-task and work with multiple interruptions
Basic knowledge of Microsoft Word preferred
Basic knowledge of Microsoft Excel preferred
Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested

Job Qualifications

High school diploma or GED
Two years general office experience including reception experience
Experience working with the older adult population preferred
Professional and polished with proper grammar skills and pleasant voice tone
Excellent interpersonal, organizational, time management and oral/written skills
Ability to work in team environment
Attentive to details, able to multi-task and work with multiple interruptions
Basic knowledge of Microsoft Word preferred
Basic knowledge of Microsoft Excel preferred
Ability to work flexible schedules including weekends and holidays

Job Duties

Stands, greets and assists residents, family members, guests, vendors and prospects as they enter
Ensures hospitality station is ready with coffee, cold drinks
Offers a high level of hospitality to all guests and employees
Answers telephone, including transferring, taking messages, utilizing on-hold function and paging
Insures each phone and in-person inquiry is directed to the right person and not to voicemail
Adheres to the community phone etiquette policy
Assists with hospitality services as needed and/or directed by General Manager or Manager-On-Duty
Assists residents and family members during the admission process
Provides tours to prospects and assists with marketing efforts as directed by the Executive Director
Delivers and distributes mail to residents and department directors
Assists in the dining room and during special events as requested by the Executive Director
Assists with activities as directed by the Executive Director
Maintains company dress code, wears identification badge and promotes a positive and professional image
Supports the General Manager by assisting with general administrative functions, such as filing
Performs all other duties which support the programs and services of the Community
Adheres and supports the policies and procedures of QSL Management
Ensures Lobby is clean, appealing and in good order
Reports maintenance issues to the General Manager

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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