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Concierge, Hope Lodge - Sun - Wed (7:30am - 4:00pm)
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.44
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Established over a century ago, the organization has continually evolved to provide essential support and services to cancer patients, survivors, and their families. With a network of employees and over 1.3 million volunteers, the American Cancer Society is committed to fighting cancer on all fronts, including research, education, advocacy, and patient support. Its mission is to free the world from cancer by helping people stay well, by helping those diagnosed live longer, and by mobilizing communities to fight back. The... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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