Concierge, Hope Lodge - (Friday - Sunday / 3:00pm - 11:30pm )

The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, the organization has been instrumental in fighting cancer through research, education, advocacy, and patient services. With a network of 1.3 million volunteers and numerous dedicated employees, the American Cancer Society strives to improve the quality of life for patients and their families, while working toward the prevention, detection, and treatment of cancer. Headquartered in Atlanta, Georgia, but operating across the United States, the Society focuses on impactful initiatives that bring hope and support to cancer patients and survivors in communities everywhere.\n\nThe American Cancer Society is currently seeking a part-time Concierge to join its team in Nashville, Tennessee. This role is pivotal as the first point of contact for guests visiting the Society's lodge, ensuring a safe, welcoming, and supportive environment at all times. The Concierge will be responsible for managing front desk operations, greeting and checking guests in and out, and providing essential information regarding lodge amenities and community resources. Coordination of transportation services, especially through the EMPOWER Program, and prompt response to guest concerns and emergencies are key functions of this position.\n\nThis position offers an hourly wage of $18.59, with eligibility for shift differential pay depending on the hours worked, adding 10 percent to evening shifts on weekdays, 15 percent for weekend shifts, and up to 20 percent for overnight shifts. The job schedule includes evening shifts from 3:00 pm to 11:30 pm, Friday through Sunday. The Concierge role is ideal for someone with strong communication and interpersonal skills, the ability to multitask, and previous experience in hospitality or customer service.\n\nThe American Cancer Society values a diverse workplace culture and encourages individuals from various backgrounds to apply. The organization supports professional growth with wellness programs and ongoing professional development opportunities. Additionally, the role requires some physical activity, such as standing for extended periods, assisting guests with luggage, and ensuring a secure environment in a fast-paced setting. Overall, the Concierge position is a fulfilling opportunity to contribute meaningfully to a respected nonprofit organization committed to saving lives and providing compassionate support to those affected by cancer.