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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.59
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, the organization operates through the efforts of 1.3 million volunteers and staff who are committed to saving lives, celebrating lives, and leading the fight for a world free from cancer. The ACS is known for its comprehensive programs, research initiatives, and educational outreach designed to support patients, caregivers, and communities across the United States. Its mission is far-reaching and impactful, touching millions of lives through services, advocacy, and research funding. The organization fosters a culture... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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