Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
paid time off policy
medical benefits
Dental benefits
Retirement benefits
wellness programs
Professional development programs
shift differential pay
Job Description
The American Cancer Society (ACS) is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With over 100 years of commitment, ACS strives to save lives by helping people stay well, get well, find cures, and fight back against cancer. Through their extensive network of employees and 1.3 million volunteers, ACS raises the bar every single day by advancing cancer research, providing education and support services to patients and families, and advocating for public policies that reduce the burden of cancer. ACS is known for fostering a culture of diversity, inclusion, and collaboration, where employees... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality, guest services, or a related field
- excellent communication skills
- strong organizational abilities
- proficiency with computer systems including Microsoft Office and reservation platforms
- ability to manage multiple tasks and prioritize effectively
- physical stamina to stand and walk for extended periods
- valid driver's license and clean driving record for transportation duties
- ability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality, guest services, or a related field is preferred
- excellent communication and interpersonal skills with a friendly and empathetic demeanor
- strong organizational and multitasking abilities with attention to detail
- proficiency in computer skills including Microsoft Office Suite and reservation systems
- proficiency in using multi-line telephone systems
- ability to work independently and as part of a team in a fast-paced environment
- availability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- assist guests with check-in and check-out procedures, ensuring a smooth and pleasant experience
- provide information about Hope Lodge amenities, services, and local attractions
- handle guest inquiries, requests, and concerns promptly and professionally
- maintain a neat and organized front desk area, ensuring a welcoming atmosphere for guests
- manage transportation services for guests, including arranging transportation to and from appointments
- coordinate transportation schedules and ensure timely pick-up and drop-off for guests
- drive guests to appointments in a safe and courteous manner, adhering to traffic laws and regulations
- maintain cleanliness and safety of transportation vehicles, performing routine inspections and maintenance as needed
- manage incoming calls, emails, and correspondence, directing them to the appropriate staff members
- maintain accurate guest records, including check-in/check-out information, contact details, and special requests
- process reservations and room assignments in accordance with established procedures
- assist with administrative tasks such as filing, data entry, and photocopying
- monitor the lobby area and ensure the safety and security of guests and property
- implement security protocols and procedures, including guest identification and access control
- respond to emergencies or incidents promptly and effectively, following established protocols
Job Location
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