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Concierge, Hope Lodge - (Bi-Weekly /Sat and Sun - 3:30pm - 12:00am)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.54
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional Development
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a network comprising 1.3 million volunteers and a diverse team of employees, the American Cancer Society is committed to raising the bar in cancer-fighting efforts every single day. The organization fosters an inclusive culture that embraces individuals from varied backgrounds and experiences, enabling it to provide comprehensive services and support to the communities it serves. The society works tirelessly to promote research, education, patient support, and advocacy to improve cancer treatment and preventions effectively. The American Cancer Society operates... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or equivalent
- Additional education or training in hospitality management or customer service is a plus
- Previous experience in hospitality, guest services, or a related field is preferred
- Minimum 1 year of customer service experience
- Strong communication and interpersonal skills
- Ability to work independently and multitask
- Proficiency in Microsoft Office and multi-line phone systems
- Excellent customer service and problem-solving skills
- Ability to work flexible hours including evenings/weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- Provide information about lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies
- Maintain organized front desk area and accurate guest records
- Monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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