Concierge, Hope Lodge

The American Cancer Society (ACS) is a nationwide voluntary health organization dedicated to eliminating cancer as a major health problem. With a mission centered on saving lives, celebrating lives, and leading the fight for a world without cancer, the ACS mobilizes millions of volunteers and employees to achieve these goals every day. The organization is deeply committed to fostering a diverse and inclusive workplace culture that reflects the varied backgrounds and experiences of the communities it serves. This commitment to diversity enhances the ability of the American Cancer Society to provide support, resources, and hope to cancer patients and their families across the United States.

Based in Kansas City, Missouri, the American Cancer Society operates with a strong foundation of community involvement and evidence-based programs. It offers a wide range of services, including transportation for cancer patients, patient support, education, and research funding. ACS is recognized for its innovative programs and compassionate approach to cancer care, making it a trusted leader in the field. The commitment extends not only to patients but also to the well-being and professional development of its staff, offering a supportive work environment with robust benefits.

The role of Concierge at the American Cancer Society in Kansas City is a part-time position designed to be the first point of contact for guests visiting the facility. This role is vital to ensuring a welcoming, safe, and supportive atmosphere. Working Sunday through Wednesday from 3:30 PM to 11:30 PM, the Concierge manages front desk operations, including guest check-in and check-out procedures. A key responsibility is providing guests with information about lodge amenities and community resources, as well as coordinating transportation and the EMPOWER program schedules. This position requires excellent interpersonal skills to respond attentively to guest requests, concerns, and emergencies promptly and effectively.

The Concierge also plays a significant role in maintaining security protocols by monitoring lobby security and ensuring the safety of all guests and staff within the premises. The position requires someone with the ability to multitask efficiently, work independently, and manage a variety of administrative tasks such as maintaining organized records and handling multi-line phone systems. The pay rate for this position is $19.50 per hour, with additional shift differential pay for evening and weekend hours. This role is ideal for individuals passionate about providing compassionate customer service and contributing to a mission-driven organization that impacts lives positively.

Working at the American Cancer Society as a Concierge offers an exceptional opportunity to be part of a purpose-driven organization that values compassion, inclusiveness, and teamwork. Employees benefit from a generous paid time off policy, comprehensive medical, dental, and retirement benefits, wellness programs, and ongoing professional development aimed at enhancing skills and career growth. This position is perfect for someone who thrives in a fast-paced environment, enjoys direct interaction with people, and wants to support cancer patients and their families through outstanding guest service and operational excellence.