Concierge, Hope Lodge

The American Cancer Society is a nationwide nonprofit organization dedicated to eliminating cancer as a major health problem. Established over a century ago, the society has become one of the most trusted and recognized organizations fighting cancer through research, education, advocacy, and patient services. With the support of 1.3 million volunteers and a team of passionate employees, the American Cancer Society aims to save lives, celebrate lives, and lead the fight for a world without cancer. The organization fosters a culture of diversity and inclusion, valuing individuals from various backgrounds and experiences to better reflect and serve the communities across the United States.

At the American Cancer Society, the Concierge role is vital as the first point of contact for guests, helping to create a welcoming, safe, and supportive environment. This position involves managing front desk operations, coordinating transportation and EMPOWER program services, assisting with guest check-in and check-out procedures, and responding promptly to inquiries and emergencies. The role not only requires strong customer service skills but also plays an essential part in maintaining safety and security protocols in the lobby area. The Concierge supports the mission by facilitating smooth visitor experiences at the American Cancer Society lodges and centers.

This part-time position offers an hourly pay rate of $18.59 with a schedule focused primarily in the evenings from Monday through Friday. Employees in this role will have opportunities for professional growth supported by the society's wellness and development programs. The American Cancer Society also offers a comprehensive benefits package that includes medical and dental insurance, retirement plans, paid time off, and more.

Working at the American Cancer Society means being part of a collaborative team that is dedicated to making a difference in people’s lives. The Concierge role is ideal for individuals who have excellent communication abilities, enjoy multitasking in a fast-paced environment, and want to contribute to a meaningful cause. This position requires a high degree of professionalism, empathy, and problem-solving skills to ensure every guest has a positive and supportive experience. The physical demands include standing for extended periods and occasional lifting, reflecting the dynamic nature of front desk and guest service duties. Overall, the American Cancer Society offers a fulfilling career path for those inspired to help others while advancing personally and professionally.