Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Housing discount
401(k) with Company Match
Paid parental leave
Employee assistance program
Job Description
Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services with a focus on institutional-quality rental housing. Established in 1993 by Bob Faith and headquartered in Charleston, South Carolina, the company has expanded remarkably to oversee over $300 billion of real estate assets in more than 265 markets worldwide. With offices spanning North America, Europe, South America, and the Asia-Pacific region, Greystar has established itself as the largest operator of apartments in the United States, managing over one million units globally. The firm's extensive portfolio includes nearly $79 billion of assets under management, encompassing $35 billion in development assets and $36.5 billion in regulatory assets. Greystar's commitment to world-class service, innovative solutions, and sustainable community development drives its reputation within the rental residential real estate industry.
The Concierge role at Greystar represents an excellent opportunity for individuals passionate about delivering high-quality customer service and contributing to a vibrant residential community. The Concierge acts as a crucial liaison between residents and the community, managing various resident services while providing essential information about local amenities and resources. This role entails greeting residents and prospects, managing guest suite scheduling, maintaining clubhouse amenities, and coordinating package deliveries among other responsibilities. Greystar values professionalism, exceptional organizational skills, and a friendly disposition in its Concierges. This position offers a competitive hourly wage between $22.00 and $24.00 and includes additional compensation opportunities such as bonuses based on individual and company performance. The role also incorporates physical demands like standing for extended periods, lifting up to 25 pounds independently, and working flexible hours including evenings, weekends, and holidays. Greystar supports its employees through extensive benefits, housing discounts, training, and development programs to promote long-term career growth within the company. The Concierge role reflects Greystar's dedication to fostering a supportive, diverse, and inclusive culture dedicated to service excellence and thriving communities.
The Concierge role at Greystar represents an excellent opportunity for individuals passionate about delivering high-quality customer service and contributing to a vibrant residential community. The Concierge acts as a crucial liaison between residents and the community, managing various resident services while providing essential information about local amenities and resources. This role entails greeting residents and prospects, managing guest suite scheduling, maintaining clubhouse amenities, and coordinating package deliveries among other responsibilities. Greystar values professionalism, exceptional organizational skills, and a friendly disposition in its Concierges. This position offers a competitive hourly wage between $22.00 and $24.00 and includes additional compensation opportunities such as bonuses based on individual and company performance. The role also incorporates physical demands like standing for extended periods, lifting up to 25 pounds independently, and working flexible hours including evenings, weekends, and holidays. Greystar supports its employees through extensive benefits, housing discounts, training, and development programs to promote long-term career growth within the company. The Concierge role reflects Greystar's dedication to fostering a supportive, diverse, and inclusive culture dedicated to service excellence and thriving communities.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to stand, walk, and/or sit for extended periods
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- Ability to work inside and outside in all weather conditions
- Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance
- Willingness to work a flexible schedule including evenings, weekends, and holidays
- Excellent interpersonal skills to interact with a diverse group of people
Job Qualifications
- Excellent customer service skills
- Professional in dress and communication
- Strong organizational skills with high attention to detail
- Knowledge about the neighborhood to assist residents and guests
- Proficiency using computers, internet, and basic software
Job Duties
- Being part of a team and having fun while providing excellent customer service
- Greets prospects and residents as they enter the office or leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
- Answers phone calls and routes all calls to the appropriate team member
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents
- Maintains relationships and contacts with concierge vendors
Job Criteria
Experience
No experience required
Job Location
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