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Concierge - Gold Coast

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401K Matching
commuter benefit
Paid holidays
apartment discount
Student Loan Assistance

Job Description

Reside Living is a prominent Chicago-based property management company known for its dynamic and inclusive work environment. With a portfolio of over 3,000 apartments and continuing growth, Reside Living is dedicated to creating modern, fresh, and environmentally responsible living spaces in some of Chicago's best neighborhoods. This company emphasizes a commitment to sustainability by leveraging green solutions and technologies to enhance the quality of life for its residents. Reside Living fosters a culture of growth, where employees are provided with opportunities for professional advancement and an engaging workplace atmosphere that encourages fun and collaboration.

We are currently seeking dedicated Concierge ... Show More

Job Requirements

  • High school diploma or GED
  • Minimum one year of customer-facing experience in hospitality, retail sales, or luxury services
  • Ability to communicate effectively both verbally and in writing
  • Strong organizational skills and multitasking ability
  • Capability to solve problems through communication and ingenuity
  • Attention to detail and commitment to high-quality work
  • Comfortable working independently and as part of a team
  • Proficiency with Microsoft Office Suite
  • Physical ability to stand and walk for extended periods
  • Ability to perform tasks involving bending, stooping, squatting, climbing stairs, lifting and carrying varying weights
  • Willingness to work second shift hours and weekends as scheduled

Job Qualifications

  • High school diploma or GED required
  • One year or more of customer-facing experience in hospitality, retail sales, or luxury services
  • Experience in property management, leasing, community management, or administrative assistant roles is a plus
  • Exceptional communication skills, both verbal and written
  • Strong organizational skills with the ability to multitask
  • Ability to solve problems through communication and ingenuity
  • Excellent attention to detail and pride in the quality of work
  • Energetic and motivated with a team-oriented mindset
  • Proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook

Job Duties

  • Greeting and registering guests and prospective residents
  • Answering concierge station phones
  • Booking cabs, limos, and other transportation services
  • Monitoring security systems and security cameras
  • Key date reminder service
  • Planning of resident events
  • Providing after-hours answering services for property offices
  • Responding to resident emergencies and contacting on-call maintenance staff
  • Taking and forwarding or entering service requests from residents
  • Calling residents for follow-up to completed service requests
  • Managing and entering community information into CFR systems
  • Assisting managers in conducting regular social events
  • Creating and coordinating resident parties and functions
  • Referring prospects to appropriate offices
  • Providing walk-in traffic with rental information
  • Acting as leasing backup for after-hours and rollover calls

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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