Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401K Matching
commuter benefit
Paid holidays
apartment discount
Student Loan Assistance
Job Description
Reside Living is a prominent Chicago-based property management company known for its dynamic and inclusive work environment. With a portfolio of over 3,000 apartments and continuing growth, Reside Living is dedicated to creating modern, fresh, and environmentally responsible living spaces in some of Chicago's best neighborhoods. This company emphasizes a commitment to sustainability by leveraging green solutions and technologies to enhance the quality of life for its residents. Reside Living fosters a culture of growth, where employees are provided with opportunities for professional advancement and an engaging workplace atmosphere that encourages fun and collaboration.
We are currently seeking dedicated Concierge professionals to join our multifamily property teams. This role plays a vital part in embodying the Reside lifestyle by providing exceptional service and convenience to our residents and prospects. The Concierge serves as the initial point of contact and a key representation of management and leasing teams, ensuring residents receive a high level of service and fostering a sense of community throughout our properties. This position offers a competitive starting compensation of $20 per hour, with benefits including medical, dental, life insurance, disability coverage, paid time off, and commuter benefits. We support career advancement by promoting from within and offer training opportunities for the right candidates.
The Concierge is essential not only in guest relations but also in supporting leasing functions by providing property information, assisting with after-hours calls, and facilitating resident communication. Additionally, concierge staff are responsible for enhancing resident experiences through event organization and community engagement activities. Work schedules include a second shift option, appealing to candidates seeking evening hours, with consecutive days off and paid holidays. Physical aspects of the role require standing and walking for the majority of the shift, and the ability to manage various tasks requiring attention to detail and multitasking capabilities.
This position offers more than an employment opportunity; it invites individuals to be a part of a team that values diversity, inclusion, and an exceptional customer experience. Reside Living is committed to providing equal employment opportunities and maintaining an environment where everyone can thrive regardless of background. Candidates must have at least one year of customer-facing experience, with skills in communication, organization, and problem-solving. Proficiency with Microsoft Office Suite and the ability to work both independently and collaboratively are important for success in this role.
If you are passionate about hospitality, community engagement, and making a difference in residents' lives, this Concierge role at Reside Living represents an excellent pathway for growth and fulfillment in the property management industry.
We are currently seeking dedicated Concierge professionals to join our multifamily property teams. This role plays a vital part in embodying the Reside lifestyle by providing exceptional service and convenience to our residents and prospects. The Concierge serves as the initial point of contact and a key representation of management and leasing teams, ensuring residents receive a high level of service and fostering a sense of community throughout our properties. This position offers a competitive starting compensation of $20 per hour, with benefits including medical, dental, life insurance, disability coverage, paid time off, and commuter benefits. We support career advancement by promoting from within and offer training opportunities for the right candidates.
The Concierge is essential not only in guest relations but also in supporting leasing functions by providing property information, assisting with after-hours calls, and facilitating resident communication. Additionally, concierge staff are responsible for enhancing resident experiences through event organization and community engagement activities. Work schedules include a second shift option, appealing to candidates seeking evening hours, with consecutive days off and paid holidays. Physical aspects of the role require standing and walking for the majority of the shift, and the ability to manage various tasks requiring attention to detail and multitasking capabilities.
This position offers more than an employment opportunity; it invites individuals to be a part of a team that values diversity, inclusion, and an exceptional customer experience. Reside Living is committed to providing equal employment opportunities and maintaining an environment where everyone can thrive regardless of background. Candidates must have at least one year of customer-facing experience, with skills in communication, organization, and problem-solving. Proficiency with Microsoft Office Suite and the ability to work both independently and collaboratively are important for success in this role.
If you are passionate about hospitality, community engagement, and making a difference in residents' lives, this Concierge role at Reside Living represents an excellent pathway for growth and fulfillment in the property management industry.
Job Requirements
- High school diploma or GED
- Minimum one year of customer-facing experience in hospitality, retail sales, or luxury services
- Ability to communicate effectively both verbally and in writing
- Strong organizational skills and multitasking ability
- Capability to solve problems through communication and ingenuity
- Attention to detail and commitment to high-quality work
- Comfortable working independently and as part of a team
- Proficiency with Microsoft Office Suite
- Physical ability to stand and walk for extended periods
- Ability to perform tasks involving bending, stooping, squatting, climbing stairs, lifting and carrying varying weights
- Willingness to work second shift hours and weekends as scheduled
Job Qualifications
- High school diploma or GED required
- One year or more of customer-facing experience in hospitality, retail sales, or luxury services
- Experience in property management, leasing, community management, or administrative assistant roles is a plus
- Exceptional communication skills, both verbal and written
- Strong organizational skills with the ability to multitask
- Ability to solve problems through communication and ingenuity
- Excellent attention to detail and pride in the quality of work
- Energetic and motivated with a team-oriented mindset
- Proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook
Job Duties
- Greeting and registering guests and prospective residents
- Answering concierge station phones
- Booking cabs, limos, and other transportation services
- Monitoring security systems and security cameras
- Key date reminder service
- Planning of resident events
- Providing after-hours answering services for property offices
- Responding to resident emergencies and contacting on-call maintenance staff
- Taking and forwarding or entering service requests from residents
- Calling residents for follow-up to completed service requests
- Managing and entering community information into CFR systems
- Assisting managers in conducting regular social events
- Creating and coordinating resident parties and functions
- Referring prospects to appropriate offices
- Providing walk-in traffic with rental information
- Acting as leasing backup for after-hours and rollover calls
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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