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Concierge- Full-time Wednesday-Sunday 8am-4:30p

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $19.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a respected leader in senior housing management with a presence in 11 states across the United States. We pride ourselves on nurturing vibrant, supportive communities that cater to the needs of seniors while fostering an inviting environment where team members thrive and grow professionally. Cogir’s commitment to human focus, creativity, and excellence drives our mission to provide exceptional care that enriches the lives of our residents and enhances their quality of life in meaningful ways. Our thriving network of senior living communities offers diverse opportunities for personal and professional development, making us a distinguished employer in the senior care industry.

At Cogir Senior Living, we believe that our employees are the cornerstone of quality service and exceptional resident experiences. We are currently seeking a Concierge to join our dedicated team. This role is vital in creating a welcoming atmosphere within our community as the primary point of contact for residents, families, visitors, and guests. The Concierge will be responsible for front desk coverage, delivering exceptional customer service, and maintaining smooth daily operations. This position offers more than just administrative duties; it represents the face of our community and the heart of resident interaction. The Concierge will address inquiries, coordinate services for residents, and ensure a seamless visitor experience, all while supporting management with clerical functions. This role requires a personable, organized, and professional individual with excellent communication skills and the ability to multitask in a dynamic environment.

The position offers competitive wages, comprehensive benefits including health, dental, vision, and life insurance, and generous paid time off such as vacation, holidays, and sick leave. Employees benefit from a 401K plan with company matching, access to free meals on-site, and an Employee Assistance Program that supports overall well-being. Cogir encourages growth by providing training and development opportunities to advance your career within our expanding senior living communities. Flexible scheduling, including weekends and holidays, is essential, ensuring coverage when needed to maintain excellent service standards. Join Cogir Senior Living as a Concierge and contribute to a purposeful mission—enriching resident lives while gaining a meaningful career path in a compassionate and thriving environment.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of customer service or front desk experience
  • knowledge of Word, Excel, and Outlook
  • patience and willingness to assist others
  • strong communication skills
  • flexibility to work weekends and holidays
  • ability to keep information confidential

Job Qualifications

  • High school diploma or equivalent
  • at least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • working knowledge of various computer systems, including Word, Excel, and Outlook
  • patience and willingness to assist residents, visitors, and team members
  • friendly, assertive, professional, outgoing, multitasked, and organized
  • excellent communication skills
  • availability to work flexible shifts, including weekends and holidays
  • ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • greet all families, residents, guests, and vendors with a smile
  • maintain outside visitor logs and monitor access to the community
  • assist residents with scheduling transportation, activities, or appointments
  • support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • order office supplies
  • address resident concerns or questions and escalate issues to management when necessary
  • complete work order requests

Job Criteria

Experience

Entry Level (1-2 years)


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