Concierge - Full-time - Onion Creek

Auberge is a distinguished company committed to providing exceptional service and fostering a supportive work environment. Operating within the hospitality or senior living sector, Auberge focuses on delivering superior care and service to its residents, families, and employees. As a dedicated employer, Auberge offers a dynamic and inclusive workplace that values professionalism, tact, and sensitivity, ensuring all individuals are treated with the utmost respect and dignity. The company is also proud to maintain compliance with legal standards such as the Americans with Disabilities Act Amendment Act (ADAAA), ensuring accommodations are made for applicants with disabilities to facilitate an accessible employment process. Auberge values diversity and inclusivity, upholding equal opportunity employment policies and maintaining a drug-free workplace.

The role of Concierge at Auberge is multifaceted, combining receptionist duties with clerical support to the Business Office Manager. This position is integral in maintaining smooth daily operations by assisting with human resources, accounts payable, accounts receivable, and payroll tasks as needed. The Concierge is frequently the first point of contact for residents, their families, and employees, requiring an individual with exceptional interpersonal skills who can communicate effectively and demonstrate professionalism at all times. This role demands tact and sensitivity, as maintaining satisfaction among all stakeholders is paramount.

In this position, the Concierge will perform a variety of administrative and customer service functions, including managing multi-line phone systems, providing information, and supporting office management tasks. Proficiency with computer applications such as Microsoft Word and Excel is essential to executing the clerical responsibilities accurately. The Concierge must be capable of reading, writing, and speaking English fluently to ensure clear and effective communication.

Auberge offers a comprehensive benefits package for this role, featuring unique advantages such as daily access to pay through ZayZoon, employee discounts, appreciation events, an Employee Assistance Program (EAP), medical, dental, and vision insurance, a 401k retirement savings plan, a birthday holiday, paid time off, and holiday worked premium pay, among other benefits. These incentives demonstrate the company's commitment to employee well-being and satisfaction.

Physically, the Concierge role requires the ability to walk, stand, talk, hear, and move freely throughout the facility, highlighting the importance of physical mobility in this position. Auberge encourages applications from qualified individuals regardless of race, color, national origin, ancestry, religion, gender (including pregnancy), sexual orientation, gender identity, age, disability, veteran status, citizenship, familial or marital status, genetics, or any other legally protected status, ensuring a workplace reflective of diverse and inclusive values.