Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Employee assistance program
Job Description
PruittHealth is a distinguished healthcare provider known for delivering compassionate care and innovative health services to communities across the nation. As a dedicated leader in the healthcare sector, PruittHealth operates a network of senior care centers, committed to improving the quality of life for residents and their families by fostering a supportive and nurturing environment. The organization’s mission centers on family values, emphasizing a culture of love, giving, and caring for all individuals within their facilities. Established with a vision to make a difference in healthcare, PruittHealth continuously enhances its services through dedicated staff and modern administrative processes that uphold the highest standards of confidentiality and efficiency.
The role available is that of an Administrative Secretary and Receptionist, a position vital to the smooth operation of the facility's day-to-day administrative functions. This full-time role requires an individual who can proficiently manage a variety of secretarial and receptionist tasks, ensuring adherence to established procedures and the guidance of the Office Supervisor. The candidate will be responsible for managing incoming communications, maintaining strict confidentiality of personnel information in accordance with the Privacy Act, and producing accurate documentation including reports and correspondence at a rate of at least 50 words per minute. The position demands sustained attention to detail during repetitive tasks, requiring stamina and a high level of concentration.
In addition to clerical responsibilities, the Administrative Secretary and Receptionist acts as the first point of contact for residents, families, visitors, and vendors, providing excellent customer service and support. The role also includes emergency response duties where recognizing and reacting promptly to resident emergencies is crucial. Maintaining privacy of sensitive records related to residents, employees, and the facility is paramount, as is managing office machinery such as computers and copiers effectively.
Other important duties encompass handling billing procedures including preparing and mailing statements, assisting in payroll-related activities like preparing time cards and distributing payroll checks, and updating essential contact lists for residents and personnel. The individual will greet and monitor visitors for security purposes, sort and distribute mail, and escalate difficult situations or complaints to the Administrator promptly. They will also support supply inventory management and contribute to compiling reports related to salaries and grievances.
Ideal candidates typically possess a high school diploma or equivalent, plus six months of relevant experience in payroll, insurance, or clerical positions. Preference is given to those with up to two years of experience and additional coursework related to payroll, bookkeeping, or office procedures. Working at PruittHealth means joining a family-oriented organization that values integrity, respect, and community impact, offering candidates an opportunity to contribute meaningfully to the care and well-being of others.
The role available is that of an Administrative Secretary and Receptionist, a position vital to the smooth operation of the facility's day-to-day administrative functions. This full-time role requires an individual who can proficiently manage a variety of secretarial and receptionist tasks, ensuring adherence to established procedures and the guidance of the Office Supervisor. The candidate will be responsible for managing incoming communications, maintaining strict confidentiality of personnel information in accordance with the Privacy Act, and producing accurate documentation including reports and correspondence at a rate of at least 50 words per minute. The position demands sustained attention to detail during repetitive tasks, requiring stamina and a high level of concentration.
In addition to clerical responsibilities, the Administrative Secretary and Receptionist acts as the first point of contact for residents, families, visitors, and vendors, providing excellent customer service and support. The role also includes emergency response duties where recognizing and reacting promptly to resident emergencies is crucial. Maintaining privacy of sensitive records related to residents, employees, and the facility is paramount, as is managing office machinery such as computers and copiers effectively.
Other important duties encompass handling billing procedures including preparing and mailing statements, assisting in payroll-related activities like preparing time cards and distributing payroll checks, and updating essential contact lists for residents and personnel. The individual will greet and monitor visitors for security purposes, sort and distribute mail, and escalate difficult situations or complaints to the Administrator promptly. They will also support supply inventory management and contribute to compiling reports related to salaries and grievances.
Ideal candidates typically possess a high school diploma or equivalent, plus six months of relevant experience in payroll, insurance, or clerical positions. Preference is given to those with up to two years of experience and additional coursework related to payroll, bookkeeping, or office procedures. Working at PruittHealth means joining a family-oriented organization that values integrity, respect, and community impact, offering candidates an opportunity to contribute meaningfully to the care and well-being of others.
Job Requirements
- High school diploma or equivalent
- At least six months experience in payroll, insurance or clerical position
- Ability to type at least 50 words per minute with high accuracy
- Strong attention to detail and ability to perform repetitious tasks for long periods
- Ability to maintain confidentiality and comply with Privacy Act
- Good communication skills and ability to support residents, families and visitors
- Availability to notify supervisor of absences or tardiness in a timely manner
Job Qualifications
- High school diploma or equivalent
- At least six months experience in payroll, insurance or clerical position
- Preferred two years experience in payroll, insurance or clerical position
- Courses in payroll, bookkeeping, office procedures or related subjects
- Ability to type at least 50 words per minute with high accuracy
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Proficiency with office machines and computer systems
Job Duties
- Answer incoming telephone calls and direct to appropriate person or department
- Maintain confidentiality of all pertinent personnel information according to Privacy Act and personnel policies
- Type documents, reports, letters at least 50 words per minute with high accuracy
- Remain at repetitious tasks for long periods while completing paperwork
- Recognize, respond to and report resident emergency situations immediately
- Maintain strict confidentiality on all facility data
- Communicate with and support residents, families, visitors
- Maintain privacy of records relating to residents, employees and facility
- Perform assigned tasks according to policies and administrator instructions
- Notify supervisor of absences or tardiness within specified time frame
- Operate copier, office machines, computer as directed
- Prepare and mail statements in accordance with billing procedures
- Assist in preparing time cards and distributing payroll checks
- Maintain current file and listing of residents, emergency numbers, key personnel
- Greet visitors, guests, salespeople and report suspicious persons or situations
- Receive, sort and distribute mail
- Refer difficult interactions to Administrator or appropriate department head
- Conduct annual salary and wage surveys and report findings
- Assist in reporting complaints, grievances from residents, families, visitors
- Assist with completing forms, reports not essential
- Assist with supply inventory
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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