Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $18.50
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
telemedicine
Flexible spending account
Life insurance
long-term disability
voluntary benefits
Pet insurance
Tuition Reimbursement
401k
Employee assistance program
Referral Bonus
Employee Discounts
Job Description
Meridian Senior Living is a reputable and compassionate senior living community committed to enhancing the lives of elderly residents by providing exceptional care and a warm, welcoming environment. The company firmly believes that everyone deserves a great life, and this philosophy extends to both their residents and their employees. At Meridian Senior Living, fostering a culture of integrity, joy, respect, and excellence is paramount. Known for its dedication to supporting its community members, Meridian Senior Living offers a workplace where employees are valued for their hard work, teamwork, and their commitment to making a genuine difference in the lives of seniors. They understand that caregiving is both challenging and rewarding, and they provide a supportive environment with plenty of opportunities for employees to grow personally and professionally.
Meridian Senior Living is currently seeking a Concierge/Receptionist who will play a crucial role as the first point of contact for all guests entering their community. This position is vital in creating a welcoming atmosphere, setting the tone for the experience that residents, family members, and visitors will have throughout their time at the community. The Concierge/Receptionist is responsible for greeting guests warmly and professionally, whether it is in person or over the phone, to ensure everyone feels valued and comfortable. This role requires excellent communication skills, the ability to handle multiple responsibilities tactfully, and a genuine passion for working with the elderly. This is an office-based position that bridges the front lines of customer service and community hospitality.
Employees at Meridian Senior Living benefit from a comprehensive benefits package that includes medical, dental, and vision insurance with multiple plan options, ensuring employees and their families have access to quality healthcare. Additional benefits include 24/7 telemedicine services at no cost, flexible spending accounts, company-paid life insurance, long-term disability, and voluntary benefits such as short-term disability, accident coverage, and critical illness plans. The company also supports employees through pet insurance, tuition reimbursement for continued education, retirement savings with 401K plans, and an employee assistance program to promote mental health and well-being. Referral bonuses and employee discounts with various retail partners further enhance the work experience.
The culture at Meridian Senior Living is not only about caring for residents but also about nurturing the career paths of employees. They encourage career development and provide opportunities to grow within the company or prepare for advancement in other roles, supporting lifelong learning and personal development. Working at Meridian Senior Living offers life-changing experiences as employees engage daily with residents who enrich their lives with their stories, wisdom, and personalities. This role is ideal for individuals who are compassionate, dependable, honest, and eager to uphold Meridian's mission and core values in every interaction.
Meridian Senior Living is currently seeking a Concierge/Receptionist who will play a crucial role as the first point of contact for all guests entering their community. This position is vital in creating a welcoming atmosphere, setting the tone for the experience that residents, family members, and visitors will have throughout their time at the community. The Concierge/Receptionist is responsible for greeting guests warmly and professionally, whether it is in person or over the phone, to ensure everyone feels valued and comfortable. This role requires excellent communication skills, the ability to handle multiple responsibilities tactfully, and a genuine passion for working with the elderly. This is an office-based position that bridges the front lines of customer service and community hospitality.
Employees at Meridian Senior Living benefit from a comprehensive benefits package that includes medical, dental, and vision insurance with multiple plan options, ensuring employees and their families have access to quality healthcare. Additional benefits include 24/7 telemedicine services at no cost, flexible spending accounts, company-paid life insurance, long-term disability, and voluntary benefits such as short-term disability, accident coverage, and critical illness plans. The company also supports employees through pet insurance, tuition reimbursement for continued education, retirement savings with 401K plans, and an employee assistance program to promote mental health and well-being. Referral bonuses and employee discounts with various retail partners further enhance the work experience.
The culture at Meridian Senior Living is not only about caring for residents but also about nurturing the career paths of employees. They encourage career development and provide opportunities to grow within the company or prepare for advancement in other roles, supporting lifelong learning and personal development. Working at Meridian Senior Living offers life-changing experiences as employees engage daily with residents who enrich their lives with their stories, wisdom, and personalities. This role is ideal for individuals who are compassionate, dependable, honest, and eager to uphold Meridian's mission and core values in every interaction.
Job Requirements
- High School Diploma or equivalent
- Previous experience answering telephones and/or in a customer service position
- Experience in Microsoft Word, Excel, and Outlook
- Ability to deal tactfully with employees, residents, family members, and visitors
- Ability to read, write and speak English
- Must have compassion for and desire to work with the elderly
- Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
- Must practice and promote Meridian policies and procedures, mission statement, core values and founding principles
- Must meet all health requirements and pass background checks
Job Qualifications
- High School Diploma or equivalent
- Previous experience answering telephones or in a customer service position
- Proficiency in Microsoft Word, Excel, and Outlook
- Strong interpersonal and communication skills
- Ability to read, write, and speak English fluently
- Compassion and desire to work with the elderly
- Honest, fair, and dependable character
- Ability to maintain confidentiality and respect privacy rights
Job Duties
- Greet all guests in a friendly, warm, and welcoming manner
- Answer telephone calls promptly and professionally
- Create a positive and welcoming environment at the community entrance
- Handle inquiries and direct visitors or residents as appropriate
- Use Microsoft Word, Excel, and Outlook for administrative tasks
- Maintain confidentiality of resident and employee information
- Promote and adhere to Meridian policies, mission statement, core values, and founding principles
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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