
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $18.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
telemedicine
Flexible spending account
Life insurance
long-term disability
short-term disability
accident coverage
Critical Illness
Pet insurance
Tuition Reimbursement
401k
Employee assistance program
Referral Bonus
Employee Discounts
Job Description
Meridian Senior Living is a renowned senior care organization dedicated to providing high-quality living experiences for seniors across its communities. Founded on the principle that everyone deserves a great life, Meridian Senior Living operates numerous senior living communities focused on delivering compassionate and resident-centered care. The company fosters an environment where employees are valued, supported, and empowered to make a meaningful difference in the lives of residents. With a culture rooted in integrity, joy, respect, and excellence, Meridian Senior Living not only prioritizes the wellbeing of its residents but also invests heavily in the growth and development of its workforce. They believe that a great employee understands the demands of the job and embraces the rewards that come with making a positive impact on others. At Meridian Senior Living, the team-oriented ethos drives the community's success, reflecting the company’s commitment to cooperation and mutual respect among staff members.
The role they are currently hiring for is the Concierge/Receptionist position, a vital part of their community operations. This role is essential as it provides the first point of contact for guests entering the community, whether in person or over the phone. The Concierge/Receptionist is tasked with creating a warm and welcoming atmosphere that makes residents, visitors, and family members feel valued and respected. Beyond being a reception point, this role supports community operations by handling various administrative duties, answering telephones, and assisting residents and visitors with inquiries and requests. As the face of Meridian Senior Living, the Concierge/Receptionist must possess exceptional communication skills and a compassionate attitude especially towards the elderly.
Meridian Senior Living offers a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of its employees. Some of the notable benefits include multiple medical plan options, dental and vision insurance, and company-paid life insurance and long-term disability coverage. Employees and their families also benefit from telemedicine services provided at no additional cost, along with flexible spending accounts and voluntary benefits such as short-term disability and critical illness insurance. Additionally, Meridian Senior Living supports employees’ professional and personal growth through tuition reimbursement programs and a 401K plan to aid in retirement planning. The company’s focus on employee wellness is further demonstrated through an employee assistance program, referral bonuses, and discounts on everyday products and services from well-known retailers. This comprehensive support system underscores Meridian Senior Living’s commitment to fostering a supportive and enriching work environment.
Overall, the Concierge/Receptionist role at Meridian Senior Living offers a unique opportunity for individuals passionate about working with the elderly in a supportive, respectful, and rewarding setting. The position not only requires excellent interpersonal skills and administrative competency but also demands a heart for service and compassion. Working with Meridian Senior Living allows employees to grow their careers within a company that deeply values integrity and strives to create life-changing experiences for both residents and staff alike.
The role they are currently hiring for is the Concierge/Receptionist position, a vital part of their community operations. This role is essential as it provides the first point of contact for guests entering the community, whether in person or over the phone. The Concierge/Receptionist is tasked with creating a warm and welcoming atmosphere that makes residents, visitors, and family members feel valued and respected. Beyond being a reception point, this role supports community operations by handling various administrative duties, answering telephones, and assisting residents and visitors with inquiries and requests. As the face of Meridian Senior Living, the Concierge/Receptionist must possess exceptional communication skills and a compassionate attitude especially towards the elderly.
Meridian Senior Living offers a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of its employees. Some of the notable benefits include multiple medical plan options, dental and vision insurance, and company-paid life insurance and long-term disability coverage. Employees and their families also benefit from telemedicine services provided at no additional cost, along with flexible spending accounts and voluntary benefits such as short-term disability and critical illness insurance. Additionally, Meridian Senior Living supports employees’ professional and personal growth through tuition reimbursement programs and a 401K plan to aid in retirement planning. The company’s focus on employee wellness is further demonstrated through an employee assistance program, referral bonuses, and discounts on everyday products and services from well-known retailers. This comprehensive support system underscores Meridian Senior Living’s commitment to fostering a supportive and enriching work environment.
Overall, the Concierge/Receptionist role at Meridian Senior Living offers a unique opportunity for individuals passionate about working with the elderly in a supportive, respectful, and rewarding setting. The position not only requires excellent interpersonal skills and administrative competency but also demands a heart for service and compassion. Working with Meridian Senior Living allows employees to grow their careers within a company that deeply values integrity and strives to create life-changing experiences for both residents and staff alike.
Job Requirements
- High School Diploma or equivalent
- previous experience answering telephones and/or in a customer service position
- experience in Microsoft Word, Excel, and Outlook
- ability to deal tactfully with employees, residents, family members, and visitors
- ability to read, write and speak English
- must have compassion for and desire to work with the elderly
- must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
- must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles
- must meet all health requirements and pass background checks
Job Qualifications
- High School Diploma or equivalent
- previous experience answering telephones or in a customer service position
- proficiency with Microsoft Word, Excel, and Outlook
- excellent communication and interpersonal skills
- ability to deal tactfully with employees, residents, family members, and visitors
- compassion for and desire to work with the elderly
- honesty, dependability, and respect for confidentiality
- understanding and commitment to Meridian Senior Living's policies and values
Job Duties
- Greet all guests warmly whether in-person or over the phone
- create a welcoming environment as the first contact for community visitors
- answer telephones and route calls appropriately
- assist residents, family members, and visitors with questions and requests
- manage administrative tasks including document handling and scheduling
- maintain confidentiality and respect privacy of residents and employees
- promote and practice Meridian Senior Living policies, mission statement, core values, and founding principles
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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