Concierge Full-Time Memory Care

Integral Senior Living (ISL) is a respected leader in the senior living industry, managing a broad portfolio of Independent Living, Assisted Living, and Memory Care communities primarily across California and neighboring regions. Dedicated to fostering compassionate and purposeful living environments, ISL serves thousands of residents and their families, emphasizing quality care and a supportive culture. The organization takes pride in its foundational "Culture Keepers" philosophy, which shapes the way staff and residents experience community life. This approach nurtures environments where residents not only receive care but also thrive emotionally and socially, while team members are motivated, valued, and empowered in their roles.

As part of one of the largest senior living organizations in the United States, Integral Senior Living has earned consecutive Great Place to Work certifications from 2022 to 2026, underscoring its commitment to employee satisfaction and supportive work settings. This robust recognition is a testament to the organization's focus on culture, engagement, and professional development.

The organization offers rewarding career opportunities that include competitive wages, flexible scheduling for both full-time and part-time hours, paid training, and advancement potential. Comprehensive benefits packages for full-time team members encompass health, dental, vision, life, and disability insurance, along with 401(k) plans with employer matching. Additional perks such as access to wages before payday, paid time off, holidays, meals, uniforms, and employee assistance programs make ISL a desirable employer in the senior living sector.

Integral Senior Living is currently seeking a Concierge to join one of its communities. The Concierge plays an essential frontline role, serving as the welcoming face of the community for residents, visitors, and employees. This role involves greeting guests warmly, managing both incoming and outgoing communications including telephone duties and message taking, and providing general information to ensure smooth daily operations. The Concierge also supports marketing efforts by preparing materials like brochures, assists dining staff by managing meal tickets and counts, and maintains various records such as resident phone lists and move-in/out registers.

The role requires someone who values organization and customer service, as the Concierge ensures that the front desk and entry area are kept neat and that residents’ appointments for services like hairdressing and transportation are efficiently scheduled. Handling mail distribution and miscellaneous resident forms, linking communications to appropriate staff members, and upholding company policies are all vital parts of this position.

Candidates should ideally possess a high school diploma or GED and bring one to three years of customer service experience or equivalent training. Beyond skills and qualifications, the role suits individuals who find fulfillment in directly impacting the lives of seniors and their families by providing a positive and professional community atmosphere.

Joining ISL means becoming part of a dynamic and rewarding environment where your contributions are recognized and your professional growth is prioritized. If you are motivated to make a meaningful difference and thrive in a collaborative culture, this Concierge opportunity offers the chance to join a community focused on care, respect, and excellence.