Concierge - Full-time - Cedar Park

Auberge is a respected establishment known for providing exceptional service and a supportive work environment. As a company that values professionalism, inclusivity, and employee satisfaction, Auberge offers a dynamic workplace where both residents and staff experience industry-leading care and attention. The organization emphasizes a culture of respect and equality, adhering strictly to Equal Opportunity Employment and maintaining a drug-free workplace. Auberge also complies with the Americans with Disabilities Act Amendment Act (ADAAA), providing necessary accommodations to applicants with disabilities to ensure fair and accessible hiring practices.

The Concierge position at Auberge is a pivotal role designed to bridge communications among residents, their families, and the staff, ensuring smooth daily operations and superior service delivery. This role acts as the primary receptionist and provides essential clerical support to the Business Office Manager, assisting with multiple administrative duties including human resources, accounts payable, accounts receivable, and payroll functions. Given the nature of constant interaction with various stakeholders, the role demands a high degree of tact, sensitivity, and professionalism. It is not only about managing tasks efficiently but also about fostering positive relationships and enhancing the resident and employee experience.

This position requires a candidate who is proficient in computer applications, including Microsoft Word and Excel, and capable of handling multi-line telephone systems effectively. Communication skills are paramount, as the Concierge must be able to speak, read, and write English clearly and understandably. Moreover, physical ability to move freely throughout the facility and perform activities such as walking, standing, and talking is necessary to meet the physical demands of the job.

Auberge offers amazing benefits that contribute significantly to employee well-being and satisfaction. These include daily access to pay through ZayZoon, various employee discounts, and opportunities to participate in appreciation events. Beyond these, comprehensive health benefits such as medical, dental, and vision coverage are provided. Financial security is supported through a company-sponsored 401k plan and company-paid life insurance. The package also includes a birthday holiday, paid time off, premium pay for holidays worked, and access to an Employee Assistance Program (EAP). This attractive benefits bundle highlights Auberge’s commitment to creating a rewarding and supportive workplace for its employees.

Applicants for the Concierge role must be prepared to uphold the high standards of service that Auberge is known for, embracing both administrative responsibilities and the interpersonal aspects of the role to ensure satisfaction across all parties involved. This is a great opportunity for individuals seeking a position where their clerical skills, customer service, and professionalism can be fully utilized and appreciated in a stable and growing company.