
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Guardian Security Services is a reputable security and residential service provider dedicated to enhancing the safety and quality of life within luxury residential communities. Located in the Alexandria, VA 22314 area, Guardian Security Services has built a strong reputation for employing trained and professional personnel who deliver outstanding member service while maintaining a secure and welcoming environment for residents. The company prides itself on its commitment to integrity, excellence, and diversity among its workforce, ensuring all employees work cohesively to uphold the highest standards in residential hospitality and security services. As part of its mission, Guardian Security Services provides comprehensive staffing solutions tailored to the unique needs of luxury residential complexes, assisting property management teams with front desk operations, concierge services, and community member relations.
The Concierge role available at Guardian Security Services is specifically designed for individuals who have significant experience and expertise in residential hospitality fields. This position will be responsible for delivering exceptional customer service and maintaining strong professional relationships with community members in luxury housing environments. Working Monday through Friday from 7:00 am to 3:00 pm, the role offers a competitive pay rate of $18.00 per hour. The ideal candidate is expected to be outgoing, highly energetic, driven, and professional, possessing a genuine interest in problem-solving and operational efficiency at the front desk. This position is pivotal in representing the face of the community, being the first point of contact for residents, guests, and vendors, making strong interpersonal skills essential.
In this role, the Concierge will utilize their expertise to ensure that the front desk operations run smoothly. Responsibilities will include handling multiple administrative tasks such as submitting reports, maintaining logs, and producing signage as required. Familiarity with property management software systems such as Building Link, Yardi, Rent Café, and Entrata is preferred, enhancing the ability to effectively manage resident requests and community communications. Attention to detail and the ability to prioritize tasks in a fast-paced work environment are critical for success. Additionally, the Concierge will need robust knowledge of the local area, including tourist attractions, restaurants, and transportation services, to assist community members promptly and efficiently.
This opportunity at Guardian Security Services not only offers a chance to work in a dynamic luxury multic-family residential setting but also emphasizes growth and development within the residential hospitality industry. Candidates must be flexible regarding work hours, with a schedule that may occasionally include weekend coverage or other adjustments to assist around-the-clock community operations. The company values punctuality, professionalism, and the ability to maintain exceptional attendance records, ensuring that residents receive consistent and reliable service. Successful applicants will also undergo a thorough background investigation and reference checks as part of the hiring process, aligning with Guardian Security Services' commitment to safety and trustworthiness in residential environments. Overall, the Concierge position at Guardian Security Services represents a rewarding career opportunity for motivated individuals who thrive in providing top-tier customer experiences and contributing positively to luxury residential communities.
The Concierge role available at Guardian Security Services is specifically designed for individuals who have significant experience and expertise in residential hospitality fields. This position will be responsible for delivering exceptional customer service and maintaining strong professional relationships with community members in luxury housing environments. Working Monday through Friday from 7:00 am to 3:00 pm, the role offers a competitive pay rate of $18.00 per hour. The ideal candidate is expected to be outgoing, highly energetic, driven, and professional, possessing a genuine interest in problem-solving and operational efficiency at the front desk. This position is pivotal in representing the face of the community, being the first point of contact for residents, guests, and vendors, making strong interpersonal skills essential.
In this role, the Concierge will utilize their expertise to ensure that the front desk operations run smoothly. Responsibilities will include handling multiple administrative tasks such as submitting reports, maintaining logs, and producing signage as required. Familiarity with property management software systems such as Building Link, Yardi, Rent Café, and Entrata is preferred, enhancing the ability to effectively manage resident requests and community communications. Attention to detail and the ability to prioritize tasks in a fast-paced work environment are critical for success. Additionally, the Concierge will need robust knowledge of the local area, including tourist attractions, restaurants, and transportation services, to assist community members promptly and efficiently.
This opportunity at Guardian Security Services not only offers a chance to work in a dynamic luxury multic-family residential setting but also emphasizes growth and development within the residential hospitality industry. Candidates must be flexible regarding work hours, with a schedule that may occasionally include weekend coverage or other adjustments to assist around-the-clock community operations. The company values punctuality, professionalism, and the ability to maintain exceptional attendance records, ensuring that residents receive consistent and reliable service. Successful applicants will also undergo a thorough background investigation and reference checks as part of the hiring process, aligning with Guardian Security Services' commitment to safety and trustworthiness in residential environments. Overall, the Concierge position at Guardian Security Services represents a rewarding career opportunity for motivated individuals who thrive in providing top-tier customer experiences and contributing positively to luxury residential communities.
Job Requirements
- high school diploma or equivalent required
- prior residential concierge experience
- experience with 250+ units desirable
- familiarity with Building Link, Yardi, Rent Café, Entrata preferred
- effective communication and interpersonal skills
- computer literacy
- neat and professional appearance
- excellent customer service skills
- detail oriented
- able to multitask
- knowledgeable of local area
- flexible availability including weekends
- strong planning and time management
- exceptional attendance and punctuality
- successful completion of background check and reference check
Job Qualifications
- high school diploma or equivalent
- prior residential concierge experience
- knowledge of property management software like Building Link, Yardi, Rent Café, Entrata
- effective written and oral communication skills
- interpersonal skills to interact with all levels of personnel and public
- computer literacy skills
- detail oriented and able to handle multiple functions simultaneously
- strong planning, organizational, and time management skills
- knowledge of local area and transportation services
- professional appearance
Job Duties
- provide excellent member service
- maintain strong professional relationships
- operate front desk efficiently
- submit reports and maintain logs
- produce signage
- utilize property management software
- assist residents and guests with inquiries
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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