Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Scholarships opportunities
Tuition Reimbursement
daily pay options
Employee Meals
Employee assistance program
Job Description
Sagewood is a premier resort-style senior living community located in the scenic Northeast Phoenix-Scottsdale area. Renowned for its exceptional hospitality and dedication to providing a supportive and warm environment, Sagewood stands out as a top choice for seniors seeking compassionate and quality care. As part of LCS, a nationwide leader in senior living management, Sagewood combines the strength and reliability of a trusted organization with the intimacy and comfort of a close-knit community. This affiliation with Life Care Services, a JD Power award-winner for customer satisfaction, speaks volumes about Sagewood's commitment to excellence and customer care. Residents at Sagewood enjoy a 5-star rated healthcare center known for its resort-style amenities, blending luxury living with superior care.
The role of Front Desk Concierge is a full-time opportunity at Sagewood which offers a unique blend of customer service responsibilities within a vibrant and engaging workplace. The position provides a competitive compensation of $18 per hour and involves working approximately 37 hours a week. The schedule includes Monday through Thursday from 9am to 5pm and Friday from 12pm to 8pm, ensuring that employees enjoy their evenings off with no late-night shifts. This position is based at Sagewood located at 4555 E. Mayo Blvd, Phoenix, AZ.
As a Front Desk Concierge, you will be the welcoming face of the community to residents, visitors, and vendors alike, providing courteous assistance and ensuring smooth and professional service. This role requires excellent communication skills as you will manage incoming calls, coordinate transportation, process guest suite reservations, and assist with scheduling activity and event reservations for residents. Additionally, you will act as a liaison between security, valet staff, and residents to meet various needs effectively. The environment at Sagewood fosters a supportive team atmosphere and a positive workplace culture, making it a rewarding place to build your career in senior living hospitality. This opportunity is ideal for individuals passionate about delivering outstanding customer service and looking to contribute positively to the lives of seniors in a high-quality community setting.
The role of Front Desk Concierge is a full-time opportunity at Sagewood which offers a unique blend of customer service responsibilities within a vibrant and engaging workplace. The position provides a competitive compensation of $18 per hour and involves working approximately 37 hours a week. The schedule includes Monday through Thursday from 9am to 5pm and Friday from 12pm to 8pm, ensuring that employees enjoy their evenings off with no late-night shifts. This position is based at Sagewood located at 4555 E. Mayo Blvd, Phoenix, AZ.
As a Front Desk Concierge, you will be the welcoming face of the community to residents, visitors, and vendors alike, providing courteous assistance and ensuring smooth and professional service. This role requires excellent communication skills as you will manage incoming calls, coordinate transportation, process guest suite reservations, and assist with scheduling activity and event reservations for residents. Additionally, you will act as a liaison between security, valet staff, and residents to meet various needs effectively. The environment at Sagewood fosters a supportive team atmosphere and a positive workplace culture, making it a rewarding place to build your career in senior living hospitality. This opportunity is ideal for individuals passionate about delivering outstanding customer service and looking to contribute positively to the lives of seniors in a high-quality community setting.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or concierge role preferred
- Strong verbal and written communication skills
- Ability to manage multiple tasks efficiently
- Familiarity with scheduling and reservation systems
- Must be able to work the specified schedule
- Ability to maintain confidentiality and professionalism
Job Qualifications
- Passionate about serving seniors
- Relationship-oriented with strong communication skills
- Organized, detail-oriented, and takes pride in your work
- Proficient in MS Word, Outlook, Excel, and office equipment
- Able to make sound decisions independently
Job Duties
- Greet and assist residents, visitors, and vendors courteously
- Manage incoming calls and direct them appropriately
- Coordinate resident transportation and guest suite reservations
- Assist residents with activity and event reservations
- Liaise with security and valet staff to meet resident needs
Job Criteria
Experience
No experience required
Job Location
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