
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Day Shifts
Benefits
Free lunch
competitive pay
supportive work environment
Employee development opportunities
Paid Time Off
Health Insurance
Retirement Plan
Job Description
Havenwood of Maple Grove is a distinguished senior living community dedicated to providing exceptional care and an enriching environment for its residents. Known for fostering a warm and welcoming atmosphere, this community offers an unparalleled opportunity to engage with some of the wisest and most experienced individuals. When you work at Havenwood of Maple Grove, you are not just taking on a job; you are becoming part of an extraordinary life journey where every interaction contributes to the well-being and happiness of the residents. The company is committed to investing in both its residents and its employees, recognizing that the future of senior living depends on nurturing a dedicated and compassionate team. This focus on growth and development helps employees thrive professionally while making a meaningful impact.
The position available is a hospitality-focused Concierge role, which serves as the heart of the community's welcoming experience. As a Concierge, you are the first point of contact for residents, guests, prospective employees, vendors, suppliers, and outside service providers. You will be responsible for creating a positive and professional first impression, setting the tone for every visitor's experience at Havenwood of Maple Grove. This role is not only pivotal in maintaining smooth day-to-day operations but also vital in shaping the overall atmosphere of care and warmth that defines the community.
In this role, you will be entrusted with a variety of tasks that underscore the personalized nature of service at Havenwood. Your responsibilities include managing telephone coverage, resolving issues, accepting and distributing packages, preparing work orders, and assisting the Business Office Manager with various assignments. Through these duties, you ensure residents feel valued and supported, while also contributing to the operational efficiency of the community. This position demands excellent communication skills and a knack for handling situations calmly and effectively, especially when resolving conflicts or addressing concerns.
Havenwood of Maple Grove offers competitive compensation starting at $20.00 per hour, complemented by a free lunch with every shift as a token of appreciation for your dedication. This benefit not only supports the well-being of the concierge staff but also reflects the company's commitment to a positive work environment. Working at Havenwood means joining a team where your efforts directly enhance the lives of seniors and support the company's mission to provide exceptional senior living experiences. This role is perfect for individuals passionate about hospitality, eager to engage with seniors compassionately, and ready to contribute to a thriving community environment.
The position available is a hospitality-focused Concierge role, which serves as the heart of the community's welcoming experience. As a Concierge, you are the first point of contact for residents, guests, prospective employees, vendors, suppliers, and outside service providers. You will be responsible for creating a positive and professional first impression, setting the tone for every visitor's experience at Havenwood of Maple Grove. This role is not only pivotal in maintaining smooth day-to-day operations but also vital in shaping the overall atmosphere of care and warmth that defines the community.
In this role, you will be entrusted with a variety of tasks that underscore the personalized nature of service at Havenwood. Your responsibilities include managing telephone coverage, resolving issues, accepting and distributing packages, preparing work orders, and assisting the Business Office Manager with various assignments. Through these duties, you ensure residents feel valued and supported, while also contributing to the operational efficiency of the community. This position demands excellent communication skills and a knack for handling situations calmly and effectively, especially when resolving conflicts or addressing concerns.
Havenwood of Maple Grove offers competitive compensation starting at $20.00 per hour, complemented by a free lunch with every shift as a token of appreciation for your dedication. This benefit not only supports the well-being of the concierge staff but also reflects the company's commitment to a positive work environment. Working at Havenwood means joining a team where your efforts directly enhance the lives of seniors and support the company's mission to provide exceptional senior living experiences. This role is perfect for individuals passionate about hospitality, eager to engage with seniors compassionately, and ready to contribute to a thriving community environment.
Job Requirements
- High school diploma or general education degree (GED)
- Familiarity with Microsoft Office Suite products
- Excellent telephone communication skills
- Strong interpersonal and customer service skills
- Passion for hospitality and senior engagement
- Ability to handle stressful situations effectively
- Reliable and punctual work ethic
Job Qualifications
- High school diploma or general education degree (GED)
- Familiarity with Microsoft Office Suite products
- Excellent telephone communication skills
- Strong interpersonal and customer service skills
- Ability to handle difficult situations calmly and professionally
- Passion for hospitality and senior engagement
- Previous experience in a senior living or hospitality environment preferred
Job Duties
- Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner
- Provide ongoing telephone coverage and respond to inquiries
- Serve as a problem-solver for residents, guests, vendors, and suppliers, addressing issues effectively
- Accept delivery packages and notify residents promptly
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with various projects and assignments
- Maintain a positive and welcoming atmosphere at the front desk
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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