Concierge (Full Time)

Asset Living is a prominent third-party property management firm established in 1986, renowned for fostering thriving communities across the United States. With decades of experience, Asset Living has evolved from a small property management company into one of the most trusted allies in real estate, managing a diverse portfolio that includes multifamily communities, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. This dynamic company is made up of talented individuals from diverse backgrounds, fostering innovation and delivering outstanding results for clients and communities nationwide. With a steadfast belief in the value of teamwork encapsulated by the motto 'Together We Lead, Together We Succeed,' the company encourages empowerment, collaboration, and continual growth both personally and professionally. Asset Living's commitment to its workforce is demonstrated by the creation of an environment where every voice is heard, every idea is valued, and opportunities abound for employees to expand their skills as the company grows. This strong culture has earned Asset Living recognition as one of the nation’s Best and Brightest Places to Work and inclusion in the National Multifamily Housing Council’s (NMHC) top 50 professionals. The company is also a proud member of The Institute of Real Estate Management (IREM) and holds Accredited Management Organization (AMO) status, underscoring its leadership and commitment to excellence in the real estate management industry.

The Concierge role at Asset Living serves as a vital component in ensuring a positive living experience for residents and smooth operations at the community level. This position involves a blend of administrative support and exceptional customer service with an emphasis on assisting current residents, providing help to onsite staff, and performing additional duties as assigned by the Property Manager. A Concierge at Asset Living is responsible for managing key communications, preparing lease and welcome packages, supporting marketing initiatives, and maintaining a welcoming office environment. In addition, the Concierge acts as a frontline contact for residents and guests by answering phones, greeting visitors, handling concierge requests such as arranging transportation or package deliveries, and supporting the maintenance team through work order preparation. The position demands a consistent onsite presence to contribute to a well-organized and pleasant community atmosphere.

Candidates for the Concierge position should have a high school diploma or equivalent, with preference given to individuals holding a bachelor’s degree or possessing relevant experience in the housing industry. The role requires a fundamental understanding of Fair Housing Laws, OSHA regulations, and proficiency in basic computer skills and onsite software functionality. Physical fitness and the ability to perform various tasks ranging from extended standing or sitting to lifting objects of up to 25 pounds are also necessary attributes. Asset Living offers a competitive hourly wage ranging from $20.00 to $24.00, shaped by experience and qualifications. Importantly, employees enjoy an extensive total rewards package that includes medical, dental, vision, life, accidental, and disability insurance, 401K with employer matching, commission and performance bonuses when applicable, paid sick days, and company holidays. This comprehensive benefits program reinforces Asset Living’s recognition of its employees as key to the company’s success. As a safety-sensitive position, the Concierge role may be subject to specific compliance requirements and occasional additional duties, reflecting the dynamic nature of property management in a thriving community environment.