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Artis Senior Living logo

Concierge / Front Desk - Part Time Weekends

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $21.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

Artis Senior Living is a renowned company dedicated to providing exceptional care and support to individuals living with dementia. This organization is deeply committed to fulfilling the essential human needs of purpose, belonging, and joy for its residents by connecting their lifelong identity with their present daily life. Artis Senior Living is a Great Place to Work Certified company, emphasizing a culture where associates feel safe, supported, and inspired to grow. Working with Artis means joining a thoughtful and compassionate team that values unparalleled hospitality and professionalism, upholding what they proudly call "Honoring Yesterday & Celebrating Today." The company operates... Show More

Job Requirements

  • Must possess a high school diploma or equivalent
  • previous experience in a reception, administrative, or hospitality role preferred
  • strong communication and interpersonal skills
  • ability to manage multiple tasks effectively
  • professionalism and excellent customer service orientation
  • ability to maintain confidentiality
  • familiarity with standard office equipment and procedures

Job Qualifications

  • Must possess a high school diploma or equivalent

Job Duties

  • Respond to residents’ and family members’ questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate
  • Greet and direct all visitors in a professional and helpful manner
  • Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary
  • Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom
  • Organize incoming mail and ensure that it is distributed to the appropriate person
  • Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information
  • Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc.
  • Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity
  • Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service
  • Maintain professionalism and resident confidentiality at all times
  • Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members
  • Perform all other duties as requested

Job Criteria

Experience

No experience required


Job Location

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