Concierge Event Planner

In-N-Out Burger is a renowned fast-food restaurant chain founded in 1948 by Harry and Esther Snyder in Baldwin Park, California. Despite its large footprint, the company remains privately owned and operated by the Snyder family, maintaining its values and traditions. Over the decades, In-N-Out Burger has expanded across several states including California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Washington, and Tennessee, while holding firm to its foundational philosophy. The company's focus on serving only the highest quality products, prepared in a clean environment and delivered with exceptional customer service, has earned it a loyal customer base and a distinguished place in the food service industry. The menu has remained unchanged since its inception, highlighting the company’s commitment to quality and consistency. In-N-Out Burger also prides itself on its warm, friendly atmosphere powered by well-trained associates who embody the brand’s values.

This employment opportunity is for a full-time Concierge Event Planner located in Franklin, TN. The Concierge Event Planner is an integral member of the Concierge events team and reports directly to the Concierge Manager to the President. This role is a unique blend of luxury hospitality and meticulous event management, requiring an individual with exceptional organizational skills, a customer-first mindset, and the ability to deliver white glove service. The primary responsibility is the research, planning, and execution of personal, corporate, and philanthropic travel arrangements and events specifically for In-N-Out Burger’s Owner and Family. Duties include managing complex travel and event logistics to ensure a seamless experience from start to finish.

The ideal candidate will thrive in a fast-paced, detailed environment, demonstrating superior communication skills and a proactive approach to problem-solving. This role demands a high level of professionalism and the ability to coordinate with various stakeholders within the company and external vendors. The candidate must be prepared to provide on-site event support during weekday and weekend events, ensuring that all aspects of each event meet the highest standards of quality and service. Travel commitments will be significant, requiring domestic and international trips with overnight stays accounting for 30 to 40 percent of the year. The role demands flexibility, including availability for nights, weekends, holidays, and on-call adjustments to travel schedules.

In-N-Out Burger offers an excellent benefits package that includes medical, dental, and vision insurance, life insurance, flexible spending accounts, 401(k) and profit sharing plans, adoption assistance, education reimbursement, supplemental health plans, and pet insurance. The company promotes a culture of respect, equity, and equal opportunity, encouraging diversity within its workforce and offering reasonable accommodations for the interview process upon request. This position is exempt and offers a competitive salary, reflecting the importance of the role within the company. Joining In-N-Out Burger means becoming part of a respected family-oriented culture that values excellence, loyalty, and service excellence.