Concierge- Evening/Weekends

Life Time is a premier health and wellness company dedicated to fostering a vibrant community through its network of state-of-the-art fitness centers and resorts. Known for delivering exceptional customer service and personalized experiences, Life Time offers a diverse range of amenities, including fitness classes, pools, spa services, and sports facilities, all designed to support a healthier, active lifestyle for its members. The company is committed to creating an inclusive, diverse, and equitable workplace where every team member feels valued and is provided with opportunities to grow and succeed. Life Time’s focus on innovation, community engagement, and wellness excellence positions it as a leader in the health and fitness industry, attracting professionals who are passionate about serving others and making a meaningful difference.

The Membership Concierge II role is a crucial position within Life Time’s resort environment, serving as the primary point of contact for members and guests. This hourly position, with wages ranging from $17.75 to $21.25 based on experience and qualifications, entails responsibilities centered around account maintenance, service delivery, programming knowledge, and enhancing member and guest engagement. As a Membership Concierge II, you will build lasting relationships by exemplifying a hospitality mindset, ensuring guests and members have extraordinary experiences during every interaction. You will support engagement and acquisition efforts by managing inbound and outbound communications and assisting with membership sales and retention. This role encourages professional growth through participation in hospitality certification programs and development of personalized career progression plans. It demands excellent multitasking abilities, high-quality customer service skills, and effective communication in a dynamic, fast-paced setting where standing for extended periods is required. This career opportunity is ideal for individuals enthusiastic about hospitality and dedicated to fostering an exceptional member experience within a supportive team environment.