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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $12.00 - $13.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
Sunshine Retirement Living is a well-established senior living community committed to providing exceptional residential care and services in a supportive and respectful environment. The community is designed to enhance the quality of life for its residents by offering a variety of care options, including independent living, memory care, and assisted living. Recognized for its commitment to excellence, Sunshine Retirement Living fosters an inclusive and diverse workplace where employees are valued and empowered. The organization upholds equal employment opportunity principles, ensuring all employees and applicants are treated with respect and fairness regardless of race, color, religion, sex, national origin, age, disability,... Show More
Job Requirements
- Must be 18 years of age
- Ability to work with little supervision and maintain high performance and customer service
- Demonstrated effective communication in English
- Meet state-related requirements if applicable
- Ability to work as a team player
- Maintain positive, respectful, and professional approach with coworkers and residents
- Ability to keep all business and operations information confidential
- Possess organizational and problem-solving skills
- Ability to meet time constraints and adhere to policies and procedures
- Ability to periodically move on foot for security checks and resident assistance
- Experience with computers and relevant software preferred
- Ability to use multi-line telephone system
- Successfully pass criminal record clearance, health screening and TB clearance if applicable
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills in English, both verbal and written
- Proven customer service and public relations skills
- Ability to work effectively both independently and in a team setting
- Strong organizational and problem-solving abilities
- Experience with multi-line telephone systems preferred
- Computer literacy including relevant software applications preferred
- Ability to handle confidential information with discretion
- Knowledge of emergency procedures
- Ability to maintain professional demeanor and positive attitude
- Basic first aid certification preferred
- Previous experience in a similar role or hospitality setting is an asset
Job Duties
- Staff the reception desk continuously during assigned period
- Arrange coverage of reception desk during break and lunch periods
- Greet all visitors graciously and assist them politely
- Assist residents and guests as necessary or contact appropriate employee
- Maintain detailed resident and guest register, daily communication log, and daily checklist
- Notify staff if a resident is being taken out of the building and monitor front door for resident exits without supervision
- Maintain a clean and safe workspace, community entrance, lobby, and hydration station
- Prepare refreshments and pour coffee during mealtimes as needed
- Sort and direct mail to managers, residents, or families
- Organize guest meal counts and record coupons or payments
- Answer telephone promptly and direct communications
- Monitor fax machine and resident call and exit alarm systems
- Respond to emergencies, contact 911 if necessary, notify management and families
- Perform clerical duties as directed
- Notify maintenance department of requests and perform maintenance when needed
- Maintain inventory and notify manager of supply needs
- Perform routine maintenance of office equipment
- Represent the community professionally
- Perform other duties assigned by supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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