Concierge (Day PT)

Portland, OR, USA|Onsite

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Benefits

Hourly wage of $22 for this client site
Potential 401k Plan with an employer match on your contributions depending on hours worked in a year
Oregon Sick Leave
Room for Advancement

Job Description

Community Management, Inc. (CMI), a home grown, locally owned, full-service management company providing management services for homeowner associations throughout Oregon and SW Washington for the past 52 years, is looking for a Concierge for a high-rise condominium building in downtown Southwest Portland. The position is part-time, non-exempt, with hours on Friday and Saturday 5:30am to 2:00pm and a 30-minute unpaid lunch for each shift. Parking is not provided/guaranteed, but often available to employees. The building is conveniently located near public transportation lines.

Job Requirements

  • Minimum of 3 years of hospitality or customer service experience
  • Must be at least 18 years old to accept alcohol deliveries
  • Quick and accurate keyboard strokes with a minimum of 40 WPM
  • Must possess excellent verbal and written communications skills
  • A passion for people
  • delivering exceptional customer service is a feature clients expect from CMI
  • A polished appearance and skill set focused on maintaining client relationships
  • Willingness to provide direct customer support, such as assisting with resident portal use, answering incoming customer telephone calls, and responding to emails
  • Ability to manage all facets of the concierge desk, including ensuring prompt and positive action on all homeowner complaints, questions, and concerns, assisting with scheduled events, overseeing use of common amenities, setting up deliveries, managing retained owner keys, logging in/out all packages, providing screening of unknown individuals accessing the building, capacity to multi-task and work in a fast-paced team environment, possess working knowledge of MS Outlook/Word/Excel, excellent organizational and time management skills, successful completion of the interview process and pre-employment requirements. CMI participates in E-Verify and is an equal opportunity employer

Job Location

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