Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
flexible scheduling
Job Description
The Avalon of Auburn Hills is a distinguished senior living community dedicated to providing an enriching lifestyle for its residents. Known for its commitment to exceptional care, hospitality, and a friendly environment, The Avalon serves as a welcoming home where the wisdom and stories of seniors are celebrated every day. The community is focused on creating a vibrant atmosphere that encourages social interaction, personal growth, and peace of mind for residents and their families. With a team of compassionate professionals, The Avalon of Auburn Hills continually invests in its workforce to ensure the highest quality of service and support.
We are currently seeking a hospitality-focused Concierge to join our team in a contingent role. This position involves working every other weekend, offering a starting wage of $16.00 per hour. The Concierge plays a vital role as the first point of contact for anyone visiting or contacting our community. The ideal candidate will have a warm, professional demeanor and be dedicated to providing excellent customer service to residents, guests, prospective employees, suppliers, vendors, and outside service providers.
In this role, the Concierge is responsible for greeting and assisting callers and visitors, managing incoming packages, documenting deliveries, and ensuring individuals feel welcomed and valued. Handling telephone inquiries with excellent communication skills is an essential aspect of this position. The Concierge also plays an important role in maintaining smooth operations by preparing maintenance work orders upon request and assisting the Business Office Manager with various projects and assignments. This position requires a compassionate attitude, strong organizational abilities, and a passion for engaging with seniors in a respectful and attentive manner. Joining The Avalon means becoming part of a community committed not only to the well-being of its residents but also to the professional growth and satisfaction of its team members. If you have a passion for senior care, hospitality, and creating positive experiences, we encourage you to consider this rewarding opportunity.
We are currently seeking a hospitality-focused Concierge to join our team in a contingent role. This position involves working every other weekend, offering a starting wage of $16.00 per hour. The Concierge plays a vital role as the first point of contact for anyone visiting or contacting our community. The ideal candidate will have a warm, professional demeanor and be dedicated to providing excellent customer service to residents, guests, prospective employees, suppliers, vendors, and outside service providers.
In this role, the Concierge is responsible for greeting and assisting callers and visitors, managing incoming packages, documenting deliveries, and ensuring individuals feel welcomed and valued. Handling telephone inquiries with excellent communication skills is an essential aspect of this position. The Concierge also plays an important role in maintaining smooth operations by preparing maintenance work orders upon request and assisting the Business Office Manager with various projects and assignments. This position requires a compassionate attitude, strong organizational abilities, and a passion for engaging with seniors in a respectful and attentive manner. Joining The Avalon means becoming part of a community committed not only to the well-being of its residents but also to the professional growth and satisfaction of its team members. If you have a passion for senior care, hospitality, and creating positive experiences, we encourage you to consider this rewarding opportunity.
Job Requirements
- high school diploma or general education degree (GED)
- familiarity with Microsoft Office Suite products
- excellent telephone communication skills
- ability to work every other weekend
- compassionate and professional attitude
- ability to manage delivery and documentation
- willingness to assist with additional projects
Job Qualifications
- high school diploma or general education degree (GED)
- familiarity with Microsoft Office Suite products
- excellent telephone communication skills
- compassionate and enthusiastic about senior care
- experience in hospitality or customer service preferred
- ability to handle multiple tasks
- strong interpersonal skills
Job Duties
- greet residents and visitors warmly
- provide telephone coverage and handle inquiries professionally
- manage delivery packages and document receipts
- prepare maintenance work orders as requested
- assist the Business Office Manager with projects and assignments
- handle difficult situations with care and professionalism
- ensure visitors feel welcome and valued
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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