Concierge - Contingent

The Avalon of Auburn Hills is a distinguished senior living community dedicated to enhancing the lives of its residents through compassionate care and exceptional hospitality services. Located in a vibrant community, The Avalon of Auburn Hills prides itself on creating a warm, welcoming environment where seniors can enjoy comfort, dignity, and a strong sense of belonging. With a commitment to investing in both the quality of life for its residents and the growth of its employees, The Avalon stands as a leader in the senior care industry by fostering an inclusive, supportive workplace culture that values teamwork, respect, and continuous personal and professional development.

The Avalon of Auburn Hills is currently seeking a hospitality-focused Concierge to join their team in a contingent role working every other weekend shifts. This position plays a critical part as the first point of contact for anyone visiting the community, embodying the spirit of hospitality and senior engagement that defines The Avalon. The Concierge will be responsible for greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a gracious and professional manner. This role requires outstanding interpersonal skills and the ability to manage a variety of responsibilities with a calm and positive outlook.

As the Concierge, you will manage telephone coverage to ensure continuous accessibility for the community. You will be tasked with addressing issues raised by residents, guests, vendors, and suppliers, resolving concerns effectively while upholding organizational standards and ensuring those involved feel valued and heard. This helps maintain a peaceful atmosphere and prevents difficult situations from escalating. Responsibilities also include accepting delivery packages, logging receipts, notifying recipients, preparing maintenance work orders requested by residents or staff, and assisting the Business Office Manager with various projects and assignments.

The role requires an individual passionate about senior living and hospitality, someone who combines enthusiasm and compassion to create meaningful connections and contribute positively to the community’s atmosphere. If you are dedicated to delivering excellent service while supporting the well-being of seniors, this position offers a wonderful opportunity to join a respected organization with competitive starting pay at $16.00 per hour and the chance to make a significant impact every day. The Avalon of Auburn Hills is an equal opportunity employer committed to diversity and inclusion in the workplace.