Concierge Club Level

Miami, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Career development opportunities

team environment

Job Description

The Ritz-Carlton Key Biscayne Miami is a prestigious luxury hotel located in Miami, Florida, known for delivering exceptional hospitality and memorable guest experiences. As part of the renowned Ritz-Carlton brand under Marriott International, this hotel upholds a high standard of service excellence, blending the finest in luxury accommodations with impeccable guest care. The establishment caters to discerning guests seeking comfort, elegance, and attentive service in a sophisticated setting. With a commitment to creating an inviting atmosphere through its Gold Standards, The Ritz-Carlton team provides a workplace that fosters creativity, compassion, and a strong sense of community among associates.

The Rit... Show More

Job Requirements

High school diploma or GED equivalent
no related work experience required
no supervisory experience required
ability to lift and move objects up to 25 pounds
ability to stand, sit, or walk for an entire work shift
flexible schedule availability
professional appearance and demeanor
ability to follow company policies and procedures
excellent communication skills
willingness to assist guests with disabilities

Job Qualifications

High school diploma or GED equivalent
strong communication skills
ability to maintain cleanliness and safety standards
basic knowledge of beverage preparation
ability to work collaboratively in a team environment
attention to detail
ability to manage inventory and supplies

Job Duties

Monitor club lounge for seating availability, service, safety, and wellbeing of guests
maintain cleanliness and condition of bar, bar unit, tables, and other tools
prepare and serve hot, cold, and/or alcoholic beverages
stock ice, glassware, and supplies
anticipate and communicate replenishment needs promptly
wash dishes and serving utensils as needed
complete opening and closing duties
requisition all necessary supplies and transport from storeroom to bar set-up area
secure liquors, beers, wines, coolers, cabinets, and storage areas
document pertinent information in department logbook
forecast meal requirements and communicate special requests to kitchen
report accidents, injuries, and unsafe conditions to manager
follow company policies and maintain professional appearance
welcome and acknowledge guests
anticipate and address guests' service needs
assist individuals with disabilities
speak clearly and professionally
prepare and review written documents accurately
answer telephones with proper etiquette
develop and maintain positive working relationships
support team to reach goals
comply with quality assurance standards
move, lift, carry, push, pull, and place objects weighing up to 25 pounds
stand, sit, or walk for extended periods
perform other reasonable duties as requested

Job Criteria

Experience

No experience required

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: