Concierge Club Level

The Renaissance Tampa International Plaza Hotel, located at 4200 Jim Walter Blvd, Tampa, Florida, stands as a premier luxury hospitality establishment within the vibrant city of Tampa. Part of the renowned Marriott International portfolio, Renaissance Hotels are celebrated for their commitment to delivering authentic and culturally rich experiences to their guests. This hotel embodies the spirit of the neighborhood, offering visitors a unique blend of comfort, elegance, and local flavor, making each stay a memorable adventure. With a commitment to excellence and service quality, the Renaissance Tampa International Plaza Hotel is continuously seeking talented individuals who share a passion for hospitality and guest satisfaction. As a full-time, non-management position based on the day shift, this opportunity offers an engaging role in the Rooms & Guest Services Operations category, focusing on creating exceptional guest experiences within the club lounge environment.

The position of Club Lounge Attendant at the Renaissance Tampa International Plaza Hotel plays an essential role in maintaining the highest standards of guest service and lounge operations. This role involves monitoring the club lounge for seating availability, ensuring guest safety, and promoting the overall wellbeing of guests throughout their visit. The attendant is responsible for maintaining cleanliness and the overall condition of the bar, tables, and associated tools. They prepare and serve a variety of beverages, including hot drinks, cold refreshments, and alcoholic options, while keeping all necessary supplies well-stocked and replenished promptly. Responsibilities also include washing dishes and utensils, completing opening and closing duties, and securing all liquor and storage areas to comply with safety regulations.

In addition to the operational tasks, the Club Lounge Attendant acts as the face of the Renaissance Tampa International Plaza Hotel within the lounge, welcoming and acknowledging every guest per company standards. They anticipate and respond to guests’ service needs, assist individuals with disabilities, and ensure that each guest leaves with a positive and genuine impression of their visit. Clear communication, professionalism, and teamwork are emphasized as vital components of the role. Attendants must maintain confidentiality regarding proprietary information and contribute to a safe, positive working environment by reporting any accidents or unsafe conditions to management. Physical requirements include the ability to move, lift, and carry objects weighing up to 25 pounds and the stamina to stand, sit, or walk for extended periods during the work shift.

Preferred qualifications for this role include a high school diploma or G.E.D. equivalent, with no prior related work or supervisory experience necessary, making this an excellent entry-level opportunity for individuals seeking a career in the hospitality industry. Marriott International is an equal opportunity employer dedicated to fostering an inclusive workplace that values diverse backgrounds and experiences. Employees at Renaissance Hotels are encouraged to embrace the spirit of discovery and adventure that defines the brand while developing their careers in a supportive and dynamic environment. Joining Renaissance Hotels means becoming part of a global family known for innovation, excellent guest services, and a rich cultural blend. This role offers a chance not only to do your best work but also to belong to a team that values your individuality and encourages you to become the best version of yourself.