Concierge, Client Experience - The Landmark

Tiffany & Co., founded in 1837 by Charles Lewis Tiffany in New York City, stands as one of the world's most prestigious luxury houses for jewelry and accessories. With nearly two centuries of history, Tiffany & Co. has cemented its position as a global pioneer in fine jewelry, renowned worldwide for its inventive designs, outstanding craftsmanship, and the joy embedded in every piece. Driven by the core values of love, inventiveness, and excellence, this iconic brand has been setting industry benchmarks while honoring its heritage and embracing innovation. Tiffany's designs inspire people to celebrate and express love's many facets, ensuring its legacy endures across generations. The company is deeply committed to fostering a diverse, equitable, inclusive, and belonging culture, recognizing the richness each individual brings to the collective strength of its community.

The Client Experience Concierge role at Tiffany & Co.'s flagship location, The Landmark, offers an exceptional opportunity to be integral to the brand's premium client service. This position focuses on delivering the renowned Tiffany Touch, a highly personalized, bespoke experience catering to both domestic and international clients, including Very Important Clients (VIC) and Executive Committee members. The Concierge position is a trusted resource for all visitors, ensuring every interaction upholds Tiffany's brand heritage, prestige, and traditions. Essential to this role is expertise in luxury hospitality, a strong connection with New York City's cultural and fine dining scenes, and the ability to curate truly unique client journeys within the city. Responsibilities include coordinating unparalleled client experiences such as exclusive entertainment, dining, activities, and transportation while facilitating effective communication and collaboration between departments.

This role requires cultivating and managing relationships with top-tier hospitality establishments, maintaining brand standards, and ensuring priority access to sought-after venues. The Concierge must also be adept in creating personalized itineraries and engaging in client discovery to customize each appointment. Organizational skills and meticulous attention to detail are paramount, alongside the ability to manage multiple private spaces and events within The Landmark.

Tiffany & Co. prioritizes its employees' wellbeing by offering comprehensive benefits that support mental, emotional, physical, and financial health. These benefits include global offerings such as adoption and surrogacy assistance, parental leave, comprehensive health coverage, 401(k) plans with company match, and paid time off. The hiring salary for this position ranges from $30.60 to $41.40 per hour, commensurate with candidate skills and experience. This role is a unique chance to join an inspiring brand known for its legacy, innovation, and commitment to diversity and inclusion, where you'll contribute to crafting memorable luxury experiences that align with Tiffany's timeless heritage.