Job Overview
Compensation
Hourly
Range $13.25 - $17.25
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Assistance Programs
Retirement plan options
Job Description
Liberty Senior Living is a leading senior care community committed to providing compassionate and high-quality living experiences for older adults. As a respected establishment in the realm of senior living, Liberty Senior Living prides itself on fostering a supportive environment where residents feel safe, valued, and cared for. The organization emphasizes kindness, respect, and attentive service in all aspects of its operations, helping to enhance the quality of life for seniors and their families. With a focus on creating comfortable and engaging living spaces, Liberty Senior Living offers various services and amenities designed to meet the unique needs of the elderly population, making it a preferred destination for senior care and community living.
Currently, Liberty Senior Living is seeking an experienced Concierge to join their dedicated team. This role is vital in ensuring guests, residents, and employees receive attentive assistance promptly and with professionalism. The Concierge acts as the first point of contact, managing communication, welcoming visitors, and supporting various operational needs of the facility. Key to this position is maintaining confidentiality, responding to emergencies, and managing logistical coordination such as package handling and visitor announcements. The Concierge must be knowledgeable about the building layout and emergency procedures to ensure resident safety and efficient response during incidents.
The position requires a calm and proactive individual capable of multitasking effectively under pressure. Among the responsibilities are answering phones, directing calls, maintaining security protocols including evening and overnight checks, and assisting visitors and residents with inquiries. Additionally, the Concierge will coordinate work orders for maintenance and housekeeping requests and ensure compliance with health and safety regulations. The role demands critical thinking, computer skills, and a positive, team-oriented attitude.
Liberty Senior Living values employees who demonstrate professionalism, organizational skills, and the ability to represent the community with a cheerful and welcoming demeanor. This role is perfect for someone passionate about supporting seniors and contributing to a cohesive living environment. Background checks and a drug-free workplace policy are enforced to maintain the highest standards of care and safety within the community. Liberty Senior Living is an equal opportunity employer dedicated to fostering an inclusive workplace. Candidates interested in applying will become an integral part of a caring team that prioritizes resident well-being and community engagement.
Currently, Liberty Senior Living is seeking an experienced Concierge to join their dedicated team. This role is vital in ensuring guests, residents, and employees receive attentive assistance promptly and with professionalism. The Concierge acts as the first point of contact, managing communication, welcoming visitors, and supporting various operational needs of the facility. Key to this position is maintaining confidentiality, responding to emergencies, and managing logistical coordination such as package handling and visitor announcements. The Concierge must be knowledgeable about the building layout and emergency procedures to ensure resident safety and efficient response during incidents.
The position requires a calm and proactive individual capable of multitasking effectively under pressure. Among the responsibilities are answering phones, directing calls, maintaining security protocols including evening and overnight checks, and assisting visitors and residents with inquiries. Additionally, the Concierge will coordinate work orders for maintenance and housekeeping requests and ensure compliance with health and safety regulations. The role demands critical thinking, computer skills, and a positive, team-oriented attitude.
Liberty Senior Living values employees who demonstrate professionalism, organizational skills, and the ability to represent the community with a cheerful and welcoming demeanor. This role is perfect for someone passionate about supporting seniors and contributing to a cohesive living environment. Background checks and a drug-free workplace policy are enforced to maintain the highest standards of care and safety within the community. Liberty Senior Living is an equal opportunity employer dedicated to fostering an inclusive workplace. Candidates interested in applying will become an integral part of a caring team that prioritizes resident well-being and community engagement.
Job Requirements
- Must be a high school graduate
- must be a team player with a positive and considerate attitude
- must be organized and able to handle multiple tasks at one time
- must have knowledge of computers
- must be able to work well under pressure
- must be able to problem-solve
- must be willing to perform various functions
- must read, know, follow and explain personnel, department and facility policies as they pertain to the business office
- must be able to be cheerful and represent a positive, professional first impression at all times
Job Qualifications
- High school diploma or equivalent
- experience in hospitality or senior living environment preferred
- proficiency in computer use
- strong communication and interpersonal skills
- ability to follow safety and emergency protocols
- excellent organizational skills
- positive and team-oriented attitude
- problem-solving abilities
- ability to handle multiple tasks simultaneously
- knowledge of building safety and emergency systems is a plus
Job Duties
- Maintain high degree of confidentiality
- answer phones and route calls to appropriate departments
- ensure all visitors sign in via kiosk
- call resident apartments to announce visitors before sending them
- enter work orders for housekeeping, pest control, and maintenance issues
- accept packages and monitor postal deliveries, notifying residents
- inform executive director and department heads when officials enter the building
- initiate assistance from emergency services when necessary
- know building layout to assist emergency services
- operate fire alarm panel and direct resident response in emergencies
- receive and deliver flowers, notifying appropriate persons
- assist individuals completing applications by directing them to relevant departments
- meet and greet all new residents
- assist visitors, families, and employees as needed
- participate in fire response and follow all safety procedures
- follow security procedures during evening shifts to secure the building
- conduct overnight security rounds
- deliver newspapers to resident doors
- complete resident daily check-ins during day shifts
- respond promptly to resident emergency calls
- assist before, during, and after any disaster
- utilize computer and critical thinking skills
- perform all other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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