Concierge-Breakfast Attn

We are a renowned full-service hotel committed to delivering exceptional guest experiences by combining outstanding service with a warm and welcoming environment. Our establishment prides itself on being a trusted destination where guests feel valued, comforted, and well cared for throughout their stay. With a keen focus on quality, integrity, community involvement, profitability, and fun, our culture is deeply rooted in these five cornerstones which serve as the foundation of our operations. We maintain a dynamic work environment that fosters associate growth, development, and satisfaction, proving that our commitment to hospitality extends not only to our guests but to our team members as well.

We are currently seeking a dedicated Concierge to join our team. This pivotal role is essential in shaping the total "Guest Experience" at our hotel. As a Concierge, you will be the go-to person for guests looking to enhance their visit by offering informed recommendations and personalized services. You will possess extensive knowledge of local dining, entertainment options, attractions, and practical directions, ensuring guests feel informed and inspired to explore the best our area has to offer. Your ability to anticipate guest needs and provide tailored solutions will create memorable experiences that guests will cherish long after their stay.

As Concierge, your responsibilities will include responding promptly to guest requests for services such as reservations, transportation, and dry cleaning arrangements. You will manage unique needs with sensitivity, ensuring each guest feels attended to and valued. Your role involves collecting and organizing information related to property amenities, local events, and activities to deliver comprehensive guidance and support. Handling guest communications efficiently, coordinating with internal departments to resolve issues, maintaining safety protocols, and upholding company policies and professional appearance will also be part of your daily activities. This position requires excellent communication skills, a hospitable demeanor, and the capability to manage multiple tasks under pressure.

Our hotel offers competitive wages ranging from $15.50 to $16.00 per hour. Full-time associates enjoy a robust benefits package including medical, dental, and vision coverage, life insurance, short-term and long-term disability options, tuition assistance, a 401(k) plan, and discounted room rates at Concord managed hotels. We emphasize continuous training, career advancement, and a supportive work culture that values each associate's contribution. Our Associate First policy makes sure that every member of our team feels respected and empowered to excel.

Working here means becoming part of a team that takes pride in delivering excellence and exceeding guest expectations. If you have a passion for service, enjoy making genuine connections, and thrive in a vibrant, inclusive environment, this role is an ideal fit. We are proud to be an equal opportunity employer and encourage candidates from diverse backgrounds to apply. Join us to take the next step in your hospitality career and be part of a team that truly cares about your growth and well-being.