Concierge - Breakfast Attendant

Concord Hospitality Enterprises is a well-established full-service hotel management company known for its commitment to delivering outstanding guest experiences through its portfolio of managed hotels. With a reputation for quality, integrity, community involvement, profitability, and fun—termed the company’s five Cornerstones—Concord emphasizes a culture that values its associates and fosters professional development, inclusivity, and teamwork. The company offers competitive wages, comprehensive benefits, and a positive work environment that supports growth and career advancement. Concord’s Associate First policy ensures that team members feel valued and motivated, enhancing their ability to provide exceptional service to guests.

The role of Concierge at one of Concord’s managed full-service hotels is pivotal in ensuring guests receive a memorable and seamless hospitality experience. As the go-to resource for guests during their stay, the Concierge provides expert local knowledge and personalized services that enrich the visit. This position requires a passionate and service-oriented individual who enjoys helping others, making personalized recommendations, and handling guest requests with professionalism and attention to detail. Responsibilities include assisting guests with reservations, transportation arrangements, and special requests, as well as providing direction and advice about local attractions, dining, and entertainment options. The Concierge also acts as a liaison among various hotel departments to ensure guest satisfaction and timely resolution of needs.

This full-time position offers a competitive pay range of $17.50 to $18.50 per hour. Full-time associates are eligible to participate in an extensive benefits package, including medical, dental, and vision insurance, life insurance, short-term and long-term disability coverage, tuition assistance, and a 401(k) retirement plan. The potential for discounted room rates at Concord managed hotels and opportunities for ongoing training and career advancement make this role attractive to candidates committed to growth in the hospitality industry.

Key to success in this role is excellent communication skills, a friendly and professional demeanor, and the ability to anticipate and respond to guest needs promptly. Attention to detail and a thorough knowledge of the property's amenities and surrounding area attractions are also essential. Candidates will be expected to maintain a clean and professional appearance and uphold the company’s confidentiality policies and safety standards. Joining Concord Hospitality means becoming part of a team that prides itself on exceeding guest expectations while fostering a supportive, engaging work environment for associates. If you are seeking a dynamic role with opportunities for personal and professional development in a company that truly values its employees, the Concierge position at Concord Hospitality could be your next rewarding career step.